Investment Operations Analyst

Posted 9 Days Ago
Be an Early Applicant
Toronto, ON, CAN
Hybrid
Junior
Artificial Intelligence • Cloud • Fintech • Information Technology • Analytics • Financial Services • Cybersecurity
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The Role
Coordinate account administration for investment management clients, execute daily client activity and transactions, resolve inquiries, ensure accurate fee setup, monitor operations and accounting, develop and follow action plans, maintain systems data, and support process and procedure improvements.
Summary Generated by Built In

About Northern Trust


As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.


Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.


With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.


Major Duties :1. Coordinates the account administration for investment management clients
2. Receives service requests from clients and partners, executes daily client activity, oversees transaction processing, handles inquiry resolution, obtains appropriate documentation, and ensure systems information is up to date
3. Oversees development of appropriate action plans for client activities and ensures execution and follow up
4. Ensures accurate set up of fees
5. Monitors operations and accounting activities to ensure that all necessary reports, documents, and action items are processed to facilitate implementation of client servicing plan.
Knowledge :• Analytical skills to resolve and research enquiries and issues
• Proven understanding of the trading and settlement life cycle
• Ability to actively collaborate and work with extended team outside of the Business unit
• Hands on working knowledge of MS-Excel preferred
• Good Process and procedure development skills
• Graduate (preferably MBA or equivalent)
• Good knowledge and understanding on investment reports and market questionnaire
• Knowledge and concepts such as set up & maintenance of the securities, valuations and pricing would be an added advantage
• Must have good interpersonal skills with the ability to establish credibility and foster excellent working relationships with internal and external partners
• Work well with people in the same department, both locally and globally
• Imagination to Excel: Initiate and support pragmatic innovation within the local business area and advocate to integrate the business into global standards and specifications
• Attention to detail and commitment to deadlines are required.
• Ability to adapt quickly to change
Experience :At least 2 Years of experience in financial servicing/accounting field with client servicing background


Working with Us


As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.


Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.


Reasonable Accommodation


Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.


Skills Required

  • At least 2 years of experience in financial servicing/accounting with client servicing background
  • Graduate degree (preferably MBA or equivalent)
  • Analytical skills to resolve and research enquiries and issues
  • Proven understanding of the trading and settlement life cycle
  • Ability to actively collaborate and work with extended teams outside the business unit
  • Hands on working knowledge of MS-Excel
  • Process and procedure development skills
  • Good knowledge and understanding of investment reports and market questionnaires
  • Knowledge of securities setup & maintenance, valuations and pricing
  • Strong interpersonal skills to establish credibility and foster relationships with internal and external partners
  • Ability to work well with local and global colleagues
  • Attention to detail and commitment to deadlines
  • Ability to adapt quickly to change
  • Ability to initiate and support pragmatic innovation within the business area

Northern Trust Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.

  • Retirement Support A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
  • Leave & Time Off Breadth PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
  • Parental & Family Support Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.

Northern Trust Insights

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The Company
HQ: Chicago, IL
24,000 Employees
Year Founded: 1889

What We Do

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.

Why Work With Us

At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.

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