Investment Advisor, Madrid

Posted 11 Days Ago
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Madrid, Comunidad de Madrid, ESP
In-Office
Mid level
Artificial Intelligence • Real Estate • PropTech
The Role
Onboard investment clients, understand their objectives, explain the company’s property investment methodology, and provide ongoing support through chat, email, and calls. Analyze property markets, present investment opportunities, resolve client questions, and help clients make decisions. Improve client success processes, collaborate with the supply team on property searches, and increase successful investment closures.
Summary Generated by Built In

INVESTMENT ADVISOR












PropHero is an AI-driven marketplace transforming property investment. Backed by global VCs and founded by McKinsey alumni, we’re expanding our team. Join our thriving, and flexible culture, surrounded by ambitious individuals driving change. At PropHero, we’re making property investment as simple as shares or ETFs—be part of the future we’re building!

We are value-driven!

🤝 BELIEVE: We lead with passion and optimism, inspiring others to share in PropHero’s vision and mission.

🔍 CONNECT: We foster a one-team spirit with kindness, fairness, and integrity, making everyone feel valued and confident.

📈 RAISING THE BAR: We strive for excellence, innovate boldly, and invest in long-term success for our people and our business.

🔥 OWN IT: We act as owners, putting customers first, making informed decisions, and maximizing every opportunity.

🌐 DELIVER: We strive for impactful outcomes with rigor, accountability, and a relentless focus on execution.

Do these values resonate with you? Keep reading!

How you will shape Prophero:

  • Onboard clients to PropHero, providing them with information on the PropHero methodology and understanding their investment objectives.
  • Communicate regularly with clients via instant chat, email, and/or phone/video calls, resolving queries promptly and proactively.
  • Conduct property market analysis using the PropHero methodology, presenting opportunities and supporting clients in their decision-making process.
  • Refine and document the PropHero client success methodology to scale the process and ensure operational excellence.
  • Collaborate with the supply team to prioritize and refine property searches to match client objectives and increase closure probability.

What you will bring to our team:

  • Experience: 3+ years in a client-facing or client service role with a strong track record of delivering excellent outcomes and experiences. 
    Demonstrated ability to establish trust, adapt to diverse client contexts, and support investment objectives.
  • Education: Bachelor’s degree or equivalent (preferred).
  • General Skills: 
    • Exceptional communication and interpersonal skills to build credibility and rapport with clients.
    • Problem-solving mindset with the ability to think critically and adapt quickly.
    • Strong organizational skills, with an eye for detail and an ability to manage multiple processes simultaneously.
    • Proactivity, autonomy, and a growth mindset, thriving in a dynamic, fast-paced environment.
    • Optimism, enthusiasm, and passion for achieving new challenges and driving business impact.
  • Advanced English, as all our teams are distributed globally and we use English for all internal communications. 

What can we offer you:

🚀 Growth Mindset

We believe in pushing boundaries and embracing challenges. Whether it’s exploring new tools, improving processes, or taking on uncharted projects, we support a culture of curiosity and innovation where learning never stops.

🌎 A Diverse, Collaborative Team

Join a global team that celebrates diversity and thrives on collaboration. With team members from all over the world, we bring together unique perspectives, ideas, and experiences to create meaningful impact and drive innovation.

📚 Continuous Learning & Development

No matter your background or field of study, you’ll find endless opportunities to learn, grow, and contribute. Our open, transparent environment encourages the exchange of ideas, helping you unlock your full potential.

🌟 Career Growth in an Early-Stage Startup

Be part of a fast-growing startup with global ambitions. As we scale, so will your opportunities to take on more responsibility, shape our success, and advance your career.

💰 Competitive Compensation Package

We value your contributions and offer a competitive economic package to match your impact.


Diversity Statement

At Prophero, we are committed to fostering an inclusive and equitable workplace where diverse perspectives and backgrounds are not only welcomed but celebrated. We believe that diversity drives innovation and empowers us to build stronger connections with our clients and communities. 

Prophero is an equal opportunity employer and is dedicated to ensuring a hiring process free from discrimination based on race, ethnicity, gender, age, disability, religion, sexual orientation, or any other characteristic protected by law. Our mission is to create a workplace where everyone feels valued, supported, and empowered to achieve their full potential.


Skills Required

  • 3+ years of experience in a client-facing or client service role
  • Track record of delivering excellent client outcomes and experiences
  • Ability to establish trust and adapt to diverse client contexts
  • Exceptional communication and interpersonal skills
  • Problem-solving and critical-thinking abilities
  • Strong organizational skills and attention to detail
  • Ability to manage multiple processes simultaneously
  • Proactivity, autonomy, and adaptability in a fast-paced environment
  • Advanced English proficiency
  • Bachelor’s degree or equivalent
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The Company
HQ: Madrid
118 Employees
Year Founded: 2021

What We Do

Unlock your property investment potential Winners of the PropTech Most Innovative Award for Consumer Start-up and the Proptech Start-up of the Year at the #PropTechAwards We help you find, purchase and manage the best investment properties. PropHero is a data-driven and AI-enabled digital property investment platform that helps you find, buy and manage the best investment properties. We make property investing simple, transparent and more profitable. Our mission is to help you build wealth through property investment. Harnessing the power of data and AI, our proprietary technology identifies the right investment properties with the potential for high return and low risk. Our national network of trusted real estate professionals assists with the ownership process including inspections, offers, financing, conveyancing, tenants and property management. We aim to reduce the time required to invest in property by 90% by using technology as much as possible for market discovery, research & analysis, and communications. The human touch remains vitally important for trust and confidence, so we give you a personal Property Coach. Your Property Coach will help you to define your investment strategy and support you through all the stages of buying and managing your property. Many of our clients now own multiple properties. Our Co-Founders, Pablo Gil Brusola and Mickael Roger, are experienced and enthusiastic property investors, who wanted “an app for that” to streamline this complex process. At the same time, they wanted to make property investing more accessible for a new generation to invest with confidence. PropHero was launched with the ambition to make property investment simple, time-efficient and more profitable by using data, proprietary AI algorithms and an online platform to offer an end-to-end property investment service. It’s the “next gen” in buyer’s agent services.

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