Description
Job Title: Investigator
Job Location: Fresno, California
Job Type: Full-Time, Billable Hours, Non-exempt
Reports To: Regional Manager
The Interviews Team is looking for an entry-level Field Investigator to join our team. This is an entry-level position and ideal for someone looking for part-time flexible hours while growing your career within the investigative services industry! Our Field Investigators investigate all types of insurance claims including workers’ compensation, suspected fraud, and liability while delivering high-quality results for our clients. In this role you will handle document signings and retrievals by visiting places of residence, conduct wellness checks, collect photo and video evidence from accident locations, prepare and dictate investigative reports, and submit daily updates on the work performed for each case.
Compensation:
- Hourly Rate: $22 - $26 per hour (Weekly Pay) Commensurate with experience and performance
- Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction
- Mileage Reimbursement: $0.60 per mile for all portal-to-portal and mobile surveillance mileage
- Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
- Paid Training: Paid at regular hourly rate
Essential job functions include, but are not limited to:
- Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)
- Review all case materials prior to conducting investigative activity
- Document signings and retrieval via home visits
- Daily submission of updates regarding work performed on each case
- Preparing and dictating investigation reports
About Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.
Requirements
Investigator candidates must have:
- Strong attention to detail with commitment to accuracy and quality
- Ability to effectively communicate with others
- Ability to work independently
- Ability to work from a home-based office and work flexible hours
- Valid driver’s license and vehicle
- Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
- Smartphone, printer, scanner, desktop/laptop computer with good internet connection
- Ability to model behaviors that reflect Frasco’s core values
- Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs and be able to proceed accordingly
Preferred Qualifications/Experience:
- Associate or Bachelor’s Degree in Criminal Justice or related field
- Customer service experience
- Bi-lingual in Spanish and English
Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!
Ready to make a difference? Apply now!All replies are confidential Equal Opportunity Employer
PM18
Skills Required
- Strong attention to detail and commitment to accuracy and quality
- Ability to effectively communicate with others
- Ability to work independently
- Ability to work from a home-based office and work flexible hours
- Valid driver's license and personal vehicle
- Minimum auto insurance of $100,000 per person/$300,000 per accident bodily injury and $50,000 property damage
- Smartphone, printer, scanner, desktop or laptop computer, and reliable internet connection
- Ability to model behaviors reflecting the company's core values
- Ability to work independently, contact clients, strategize solutions, and proceed accordingly
- Associate or Bachelor's Degree in Criminal Justice or related field
- Customer service experience
- Bilingual Spanish and English
What We Do
Frasco, Inc. is a full-service research and investigations company providing a broad spectrum of investigative and consulting services globally. Through brands like Frasco® Investigative Services and Frasco® Profiles, they offer expert investigative, SIU, and background check services to the insurance, corporate, legal, and entertainment industries, focusing on providing factual and timely information through innovative research.
