We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
- This position is a remote position but West Virginia residency is required.
- Conducts investigations to effectively pursue the prevention, detection, investigation and prosecution of healthcare fraud, waste, and abuse. Also reports suspected fraud, waste, and abuse to state and federal agencies as required by law and regulation.
What you will do:
- Investigates to prevent payment of fraudulent claims submitted to the Medicaid lines of business
- Researches and prepares cases for clinical and legal review
- Documents all appropriate case activity in case tracking system
- Facilitates feedback with providers related to clinical findings
- Initiates proactive data mining to identify aberrant billing patterns
- Makes referrals, both internal and external, in the required timeframe
- Facilitates the recovery of company and customer money lost as a result of fraud matters
- Cooperates with federal, state, and local law enforcement agencies in the investigation and prosecution of healthcare fraud and abuse matters.
- Demonstrates high level of knowledge and expertise during interactions and acts confidently when providing testimony during civil and criminal proceedings
- Gives presentations to internal and external customers regarding healthcare fraud matters and Aetna's approach to fighting fraud
- Provides input regarding controls for monitoring fraud related issues within the business units
- Interacts with different groups of people at different levels and provide assistance on a timely basis
- Utilizes company systems to obtain relevant electronic documentation.
Required Qualifications
- Reside in West Virginia
- 3+ years of Investigative experience in the area of healthcare fraud, waste and abuse
- Strong knowledge of medical terminology/CPT/HCPCS coding.
- Advanced skills with Microsoft Excel
- Experience in healthcare/medical insurance claims investigation or professional/clinical experience
- Strong analytical and research skills
- Proficient in researching information and identifying information resources
- Proficiency in Word, MS Outlook products, Database search tools, and use in the Intranet/Internet to research information
- Ability to travel and participate in legal proceedings, arbitrations, depositions, etc.
Preferred Qualifications
- AHFI, CFE, Certified Professional Coder
- Knowledge of CVS/Aetna's policies and procedures
- Strong verbal and written communication skills
- Strong customer service skills
Education
- Bachelor's degree or equivalent work experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$43,888.00 - $76,500.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
