Oak Hill is seeking a detail-oriented and collaborative Investigation and Oversight Compliance Supervisor to lead the oversight of investigation quality, compliance, and recommendations implementation across our Community Programs and Education services.
This leadership role is responsible for ensuring investigations are conducted thoroughly, fairly, and within required timelines while maintaining compliance with Department of Developmental Services (DDS), Department of Public Health (DPH), and organizational standards. The successful candidate will serve as a key resource to investigators, managers, and leadership teams while driving continuous improvement in investigative practices.
Work Arrangement: Hybrid (mix of Office, Remote and occasional travel)
Department: Legal
Reports To: Secretary & General Counsel
Weekly Schedule: Monday - Friday 8:00 am -4:00 pm
Compensation: $85-$95K/yr
Full-Time | Non-Union | Exempt
What You'll Do
- Oversee the quality and timeliness of all Abuse and Neglect investigations.
- Review and assign investigation intakes to qualified investigators.
- Participate in an on-call rotation to provide guidance regarding abuse and neglect reporting requirements.
- Monitor investigations to ensure compliance with established timelines and reporting standards.
- Manage the investigation and recommendations SharePoint system.
- Review completed investigations to ensure fairness, completeness, and compliance with Oak Hill, DDS, and DPH requirements.
- Return investigations for revision when quality standards are not met.
- Monitor and oversee the administrative leave process associated with investigations.
- Ensure investigators provide required status updates throughout the investigative process.
- Track and verify completion of corrective actions and recommendations resulting from investigations.
- Identify and develop future investigators through training and mentorship.
- Facilitate individual and group training sessions focused on investigative best practices.
- Prepare investigation reports and supporting documentation for executive review.
- Partner with Human Resources on registry-related documentation and processes.
- Coordinate registry cases and collaborate with DDS legal and regulatory representatives.
- Provide regular updates to senior leadership on investigation status, trends, and outcomes.
Required Skills & Qualifications
- Bachelor's degree in Human Services, Social Work, Criminal Justice, Healthcare Administration, or a related field preferred.
- Experience conducting, managing, or reviewing investigations involving abuse, neglect, compliance, quality assurance, incident management, or regulatory oversight.
- Strong understanding of investigative methodology, documentation standards, and regulatory requirements.
- Excellent written communication, report-writing, and analytical skills.
- Experience training, coaching, and developing staff.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Ability to maintain confidentiality and handle sensitive matters with professionalism and discretion.
Key Relationships
This position works closely with:
- Community Programs Administrative Team
- DDS Abuse & Neglect Liaisons
- DDS Department of Investigations
- Oak Hill Investigators
- Managers and Supervisors
- Human Resources
- Senior Leadership
- DDS Registry Attorneys and Regulatory Partners
Success in This Role Means
- Investigations are assigned promptly and completed within required timeframes.
- Administrative leave is used appropriately and concluded in a timely manner.
- Investigation reports consistently meet quality and compliance standards.
- Corrective action recommendations are implemented successfully.
- Investigators are effectively trained and supported.
- Strong collaborative relationships are maintained with internal and external stakeholders.
Why Join Oak Hill?
Benefits
- Competitive Compensation & Recognition
- Generous Paid Time Off
- Affordable Medical, Dental, and Vision Coverage
- Oak Hill funds up to 50% of eligible HSA contributions
- Employer-Paid Long-Term Disability Insurance
- Free and Low-Cost Life Insurance Options
- 403(b) Retirement Plan. Oak Hill contributes 9.5% at no cost to employees
- Tuition Reimbursement, including additional opportunities for employees pursuing advanced clinical education
- Professional Development Opportunities
- Paid Training and Required Certifications
Apply today to help uphold the highest standards of accountability, integrity, and service excellence.
Skills Required
- Bachelor’s degree in Human Services, Social Work, Criminal Justice, Healthcare Administration, or a related field
- Experience conducting, managing, or reviewing investigations involving abuse, neglect, compliance, quality assurance, incident management, or regulatory oversight
- Strong understanding of investigative methodology, documentation standards, and regulatory requirements
- Excellent written communication, report-writing, and analytical skills
- Experience training, coaching, and developing staff
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Ability to maintain confidentiality and handle sensitive matters with professionalism and discretion
What We Do
Oak Hill is a Connecticut nonprofit that provides a continuum of services for people with intellectual, developmental, physical, and visual disabilities, across all ages. Its programs include education, community and residential support, assistive technology, advocacy, and services for families and caregivers. The organization partners with people with disabilities to promote independence, inclusion, health, education, dignity, and fuller participation in their communities.
