The SIMU Investigation Manager is responsible for leading end-to-end investigations of fraud, theft, and organized criminal activity within Watu’s smartphone financing portfolio in Rwanda.
The role focuses on building strong, evidence-based cases that are legally actionable and suitable for sanction and prosecution. The role also requires active field involvement, coordination with law enforcement authorities, and leadership of investigation activities.
KEY RESPONSIBILITIES1. Investigation Management- Lead investigations from case identification through to resolution, sanction, and prosecution.
- Ensure all cases are properly documented, evidence-backed, and legally actionable.
- Work closely with the Legal team to prepare strong case files that meet prosecutorial standards.
- Conduct and supervise field investigations, interviews, and evidence gathering activities.
- Lead operational activities including suspect identification and asset recovery efforts.
- Ensure proper handling, documentation, and integrity of all evidence collected.
- Act as the main point of contact with Rwanda National Police and judicial authorities.
- Build and maintain strong relationships with law enforcement and relevant external stakeholders.
- Coordinate with local intelligence sources to support active investigations.
- Identify fraud patterns and emerging risks using operational data and field intelligence.
- Provide insights to improve fraud prevention, controls, and internal processes.
- Support the development and implementation of fraud prevention initiatives.
- Coordinate and guide the investigation team to ensure high-quality execution.
- Provide oversight and quality control on active cases.
- Support capability development and continuous improvement within the team.
- Minimum 5+ years of experience in investigations, law enforcement, or security-related roles
- Background in one or more of the following:
- Police / CID / military / law enforcement
- Corporate security, fraud, or risk teams (telecom, fintech, financial services)
- Proven experience in building cases that lead to prosecution
- Strong field investigation experience
- Experience working with police, courts, or legal authorities
- Strong investigative judgment and analytical thinking
- Ability to build legally strong, evidence-based cases
- Strong field execution and operational discipline
- Excellent stakeholder management (law enforcement, legal teams)
- Leadership and coordination skills
- High integrity, professionalism, and attention to detail
- Strong ethical and compliance mindset
- Ability to work under pressure and handle sensitive cases
- Self-driven and proactive in field environments
- Strong problem-solving and decision-making skills
What We Do
Watu is an asset financing company revolutionising financial inclusion across the globe. We are building an ecosystem for unbanked and underserved individuals by providing access to mobility and connectivity assets that enhance digital literacy, economic growth, quality of life and opportunity. So far, Watu has provided over 2 million loans across 8 countries and has positively impacted the lives of more than 8 million people. Watu actively promotes financial literacy and independence, the adoption of digital payments, and increased regulatory and safety compliance. Currently operating in: DRC | Kenya | Nigeria | Rwanda | South Africa | Sierra Leone | Tanzania | Uganda
