Intimate Partner Violence Educator

Company :Allegheny Health NetworkJob Description : 

GENERAL OVERVIEW:

As part of AHN’s Center for Inclusion Health, the Intimate Partner Violence Educator position will be instrumental in launching and managing a comprehensive IPV education program across Allegheny Health Network (AHN) hospitals and departments. The Project Manager will oversee the development, implementation, and evaluation of training modules and resources to equip AHN staff with the knowledge and skills to effectively identify, support, and refer patients experiencing IPV. This project aims to enhance the quality of care provided to IPV survivors within the AHN system.

ESSENTIAL RESPONSIBILITIES: 

• Project Planning & Management: Develop a detailed project plan including timelines, key performance indicators (KPIs) for the IPV education program.
• Curriculum Development & Coordination: Collaborate with the domestic violence organization partners (e.g., IPV medical advocates) to develop and refine educational materials, including training modules (in-person and virtual), handouts.
• Stakeholder Management: Build and maintain strong working relationships with key stakeholders across AHN departments (inpatient nursing, social work, emergency department, ambulatory surgery, etc.), ensuring buy-in and active participation in the program. Assume responsibility for the IPV Advisory Board meetings that are held quarterly.
• Training Delivery & Logistics: Oversee the scheduling, logistics, and delivery of training sessions across AHN hospitals including AGH, West Penn, Wexford, Jefferson, Forbes, and Allegheny Valley.
• Evaluation & Reporting: Develop and implement a robust evaluation plan to assess the effectiveness of the training program, track participation rates. Regularly report progress to leadership and relevant stakeholders.
• Program Sustainability: Develop strategies for the long-term sustainability of the IPV education program, including plans for ongoing training, updates to materials, and staff retention of knowledge.
• Collaboration & Communication: Maintain open communication channels with all stakeholders, proactively addressing challenges and providing timely updates on project progress.
• Works with business and technical organizations to drive out program strategy and approach.  Organizes, plans, and maintains Program roadmap consisting of cross-functional activities/projects.
• Work with business and technical organizations to assemble project teams.  Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program.
• Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.  Acquire understanding of the business objectives for an assigned area.
• Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals.  Direct corrective action as needed to maintain the viability of the Program.
• Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project lifecycle.
• Adhere to Highmark project management methods, project lifecycle methodologies, and audit requirements.  Support and contribute to the improvement of project management methods and practices.
• Other duties as assigned or requested.

QUALIFICATIONS:

Education, Licenses/Certifications, and Experience

Minimum
High School Diploma or equivalent
One (1) to four (4) years experience in a project manager role for application development projects and/or in a project leadership role for same

Preferred
• Bachelor’s degree
• PMP certification or equivalent training
• Health Care Insurance industry business and operational knowledge
• Solid leadership skills
• Solid organizational and planning skills
• Experience with an industry standard software development  lifecycle
• Very good verbal and written communication skills
• Strong interpersonal skills
• Team building skills
Knowledge, Skills and Abilities 
Experience with customer relationship management
Presentation skills
Negotiation skills
Experience with conflict resolution
Experience with Risk Mitigation Planning

SCOPE OF RESPONSIBILITY 
Does this role supervise/manage other employees?          No   X

WORK ENVIRONMENT
Is Travel Required?
Yes   X

Physical Demands

This job requires the ability to work as a team member.  Additionally, this job requires the willingness and ability to report to work on a regular and timely basis and may require irregular work hours, holidays and/or weekends.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Note: Job duties and responsibilities support separation of duties across multiple users.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. 

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