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Reposted 9 Days Ago
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Daytona, FL
In-Office
Mid level
Information Technology
The Role
The center manager oversees customer service operations by managing staff, ensuring adherence to policies, and leading projects effectively.
Summary Generated by Built In

Overview
We are a growing and dynamic company that is looking for an experienced center manager to join our team. Our center manager will be responsible for the management of all aspects of customer service in their assigned area. The center manager must have experience managing multiple projects simultaneously with excellent communication skills as well as strong organizational skills. This position requires exceptional interpersonal skills as well, which include working effectively with customers, staff members, vendors and more.

Duties
The center manager is responsible for the overall management of the center and its operations. The person in position will be responsible to ensure that all activities are conducted in accordance with established policies, procedures, standards and guidelines. In addition, the professional in this role may also provide leadership in other areas, such as assisting the director. They will be responsible for managing staff at each facility, including but not limited to: operations, facilities management, facility maintenance (FM) services, customer service and quality improvement programs.

Detailed job duties include:

Manages the operations of the center and its facilities.
Provides leadership to staff, volunteers, vendors and other departments in order for them all to be successful at their jobs.
Managing departmental budgets, schedules, personnel, equipment and supplies, as well as providing direction on how best to manage resources within the facility.
Responsible for maintaining an efficient work environment with minimal supervision from the supervisor.


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The Company
HQ: New York, NY
14 Employees
Year Founded: 2017

What We Do

SquarePeg is a job matching service for both employers and candidates, which aims to bring better predictive data to job search, reducing reliance on resumes, referrals and job posts. We built custom online assessments for candidates that identify a range of skills, character traits and aptitudes, and matching them with the unique predictors of performance for individual companies. We are focusing on non-technical roles. As a service for employers, SquarePeg conducts the search using its own database and algorithm, and provides clients with curated lists of candidates which are high potential matches.

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