Services Portfolio Internship
About the job
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable technology. We strive to make software freely accessible to everyone around the world. Software developed at Red Hat runs in vehicles that landed on the moon, airlines, banks, trains, social media, health care, academic institutions, robots, and in many other places.
If you're interested, keep reading!
The Red Hat Services Portfolio team is looking for a creative and passionate Services Portfolio Intern who is ready to join us within an innovative and dynamic company. In this role, you will work in an environment where diverse perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you'll need to be comfortable taking risks and exploring the unknown. But being a Red Hatter isn't just about being brave, it's also about demonstrating commitment and sticking to it.
The focus for Red Hat's Intern Program is a dual partnership between the early talent team and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your summer at Red Hat.
What you will do
- Be responsible for requirements definition for Interactive Tool to allow sales professionals to use standard Services Portfolio solutions and journeys to craft customer-specific engagements, including sales materials, task lists, statements of work (SoWs), etc.
- Do UI and UX design
- Perform customer Interviews
- Define customer personas
- Define use cases and user stories
- Collaborate with large global teams
What you will bring
- Ability to work full time May-August
- Currently pursuing a degree; if you have graduated, be no more than 6 months past your graduation date
- Knowledge of Google Drive
The following are considered a plus:
- UI or UX design experience
- Passion for open source and working collaboratively
- Good written and verbal communication skills
- Willingness to wear a lot of red
About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.