Internship

Posted Yesterday
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Kampala, Kampala Capital City, Kampala, UGA
In-Office
Internship
Robotics • Analytics • Energy
The Role
Support service of products/systems within a division to drive order growth and customer satisfaction. Resolve customer inquiries, provide regular updates, identify process improvements, collaborate with internal teams, and participate in meetings and training.
Summary Generated by Built In

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Country Service Manager

__

Your Role and Responsibilities

In this role, you will have the opportunity to be responsible for the service of products/systems within a designated market/division, in line with the division strategy. Each day, you will be responsible for sustainable order growth, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.

Work model: Office based

You will be mainly accountable for:

  • Ensures that inquiries are resolved and provides assistance with any necessary tasks.
  • Ensures a positive customer experience by providing them with regular updates and addressing their concerns.
  • Observes the overall process and trends across inquiries, identifies improvement areas, and collaborates with internal resources to implement them.
  • Participates in regular meetings and training sessions to stay up to date on company policies, procedures, and best practice.
Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role
  • Master’s degree (engineering background preferable)
  • You are at ease communicating in English
  • Proficient in computer skills
     
What’s in it for you?

We want you to bring your full self to work your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. 

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Skills Required

  • Master's degree
  • Engineering background
  • Comfortable communicating in English
  • Proficient computer skills

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
HQ: Zürich
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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