Internship - Workplace and People Operations

Every 10 minutes, 18 million conversations happen between businesses and consumers around the world.

For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses.

AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years.

At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it.

We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture.

Check out our principles to see how we work.

As the Workplace Operations Intern at telli, you help create the environment our team does its best work in. You support everything around our Berlin office, team events, and workplace experience - and get a front-row seat to how an early-stage AI company operates day to day. Perfect if you want to learn how a fast-moving startup works from the inside.

• keep our Berlin office running smoothly - supplies, equipment, and making the space a place people want to be

• support planning and running team events: offsites, onsite interviews, team dinners, and community events

• help new joiners have a great first day - desk setup, hardware, and access

• coordinate with vendors and service providers for everything office-related

• learn to build small automations around workplace ops (ordering, inventory, requests) with AI and no-code tools

• jump in on ad-hoc tasks and support the team wherever help is needed
  

• you are hands-on and not afraid of doing unglamorous work

• you're organized, reliable, and notice details others miss

• you're curious about tools and automation and pick up new things fast

• you take initiative and don't wait for detailed instructions

• you're a strong communicator in both English and German

• you're a host at heart - you enjoy creating great experiences for others
  

• you only want to do high-level "strategic" work

• you aren't comfortable juggling multiple tasks at once

• you prefer working fully remote - this role lives in the office

• you'd rather observe than roll up your sleeves