At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.
What can you expect as a FedEx team member?
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Internship (Technical - Operations/Customer Experience/Planning & Engineering)
The IGNITE Internship Program is a 12-week internship at FedEx, offering high-potential youth the opportunity to gain hands-on experience, mentorship from industry experts, and practical skills to jumpstart their careers. Whether your interests lie in Operations, Customer Experience or Planning & Engineering, this structured program is designed to help you learn, grow, and make a real impact from day one.
What You’ll Gain
- Real-World Experience – Work on meaningful projects that drive business impact and learn best practices by shadowing experienced professionals.
- Mentorship & Learning – Receive mentorship from industry professionals to accelerate your growth.
- Collaboration & Innovation – Engage with cross-functional teams and like-minded peers.
- Professional Development – Build industry-relevant skills and enhance your employability through programs and workshops.
- Networking Opportunities – Connect with peers and professionals in different countries.
Who We’re Looking For
We welcome students or recent graduates from diverse academic backgrounds who are:
- Available to join us in June 2025
- Curious and eager to learn
- Proactive and adaptable in a fast-paced environment
- Team-oriented with strong communication skills
- Equipped with critical thinking and problem-solving abilities
Operations
The role involves updating and refining reporting structures and templates to ensure consistency, accuracy, and alignment with the latest standards. It also focuses on digitalizing and automating reporting tools to improve efficiency and user-friendliness. The position requires analyzing and automating inventory and supply systems to reduce manual intervention and enhance workflow. Enhancing existing Excel reports for better clarity and alignment with current systems is also a key responsibility. Additionally, the role includes evaluating existing processes and proposing improvements to increase productivity and reduce errors. Lastly, the intern will review and verify Standard Operating Procedures (SOPs), making recommendations for updates to ensure alignment with best practices.
Preferred Background: Business/Management, Mathematics, Marketing, Supply Chain Management, Computer Science, Engineering, Information Technology
Global Trade Services
The role involves supporting brokers with daily backend tasks, data entry, and research, while preparing import/export clearance documentation according to guidelines. Additionally, it includes observing experienced brokers, building professional relationships, and completing any other tasks assigned by the manager.
Preferred Background: Business/Management, Human Resources
Management, Marketing, Supply Chain Management, Social
Sciences
Customer Experience
Focus on identifying process gaps and opportunities for improvement by benchmarking industry best practices across CE frontlines, DCC, and PCC. Additionally, the intern will research service offerings, AI use, response times, and problem resolution strategies of industry players to drive quality enhancement.
Preferred Background: Business/Management, Finance, Mathematics, Marketing, Supply Chain Management, Engineering, Psychology
Custom Clearance
Develop macros to assist in generating reports and support the clearance processes. Provide assistance with administrative tasks and contribute to customer service activities related to CPE.
Preferred Background: Business/Management, Marketing, Supply Chain
Management, Computer Science, Information Technology, Engineering, Mathematics
Planning & Engineering (WFM)
Assisting in monitoring and optimizing workforce utilization in real-time. It also includes supporting location scheduling through Verint WFM and contributing to workforce reporting activities.
Preferred Background: Mathematics, Engineering, Information Technology, Computer Science, Business/Management, Economics
Job Posting End Date:
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What We Do
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies — collectively delivering extraordinary service to our customers — using the expertise and reliability represented by the FedEx brand.
Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 employees to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.
We owe our success as an industry leader to the more than 500,000 global team members who deliver exceptional customer service experiences day-in and day-out. Want to be part of this dynamic team?
