Internship IT - Assistant Employee Program Manager (H/F) Europe – March 2026

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Paris, Île-de-France, FRA
In-Office
Retail
The Role

We are looking for an IT intern. As a member of the Chanel Europe IT team based in Paris you will be working on subjects related to Employee topics. 

Missions:  

  • Accompany and collaborate with the IT and HR teams in various projects:  Using Generative AI tools (Copilot for M365 from Microsoft, and an in-house Gen AI tool), Power Platform / Low code No Code / Chatbots (Microsoft), Learning (Edcast) 

  • Animate user groups during change management 

  • Gather and formalize business requirements. 

  • Draw up documentation of processes & guidelines. 

  • Collaborate with several IT teams across the matrix to deliver projects. 

  • Oversee planification of meetings & minutes. 

  • Accompany the integration of new tools & applications from software partners.  

Transversal missions:  

  • Update the support process (ticketing, forms) 

  • Follow CHANEL product backlog change requests (document answers from editors) 

  • Perform testing of products 

  • Define and follow performance KPIs 

Qualifications 

  • Student with a first experience in IT which has confirmed your interest in this job. 

  • You have an attraction for AI subjects.   

  • French and English fluent (bilinguals) 

  • Communication and interpersonal skills 

  • Functional / Technical knowledge of HR systems & Luxury industry would be a plus. 

  • First experience on IT projects 

Skills 

  • Capable of delivering results in large, cross-functional initiatives 

  • Experience of working across geographies and business units 

  • Ability to identify, analyse, and solve ambiguous problems with attention to detail. 

  • Capable of drawing up documentation: procedures, “how to”, diagrams.    

  • Knowledge of Microsoft Power Platform would be a plus. 

  • Active interest in generative AI 

 

At CHANEL, we are committed to creating an inclusive culture that fosters personal growth and development while contributing to collective performance. We believe that the uniqueness of each individual contributes to the diversity, complementarity and effectiveness of our teams. We strongly encourage you to apply, as we value the experience and potential you could bring to the House of CHANEL. 

 

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The Company
HQ: London
16,825 Employees

What We Do

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.

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