Internship for Gallery Management, Brand Management, Strategic Communications, Group Strategic Relations & Communications, KLCC
The Merchandise Management Intern will assist the Gallery Management team in coordinating and supporting merchandise-related activities for the GALERI Shop.
This internship is a learning-based role with exposure on gallery operations, merchandise development, and menrchandise vendor coordination within a cultural institution.
The intern will work closely with the designated supervisor and external parties such as suppliers and the shop operator, while all final decisions and approvals remains with the Gallery Management team.
Key Responsibilities:
- Merchandise Order Tracking & Coordination
- Assist in maintaining and updating simple merchandise order trackers, including product details i.e., quantities ordered, supplier information, delivery timelines and status
- Monitor progress of orders and flag follow-ups or delays to the supervisor
Learn the end-to-end workflow from planning, design development, ordering to delivery
- Supplier & Operator Liaison Support
- Assist in drafting basic communications (emails, messages) to suppliers and the shop operator under supervision
- Follow up on quotations, confirmations, timelines and basic information requests
Compile responses, quotations or updates received for review by the supervisor
- Sampling & Quality Check Assistance
- Assist during merchandise sampling and review sessions with the supervisor
- Support basic quality checks by: Observing materials, colours, prints, and finishes
- Taking photos and notes during sample reviews
Help document feedback and required amendments for internal records.
- Inventory & Documentation Support
- Assist in maintaining simple records of:
- Sample items
- Incoming merchandise
- Stock handover to the shop operator
- Help organise and file documentation such as:
- Quotations
- Delivery orders
- Invoices
Product reference images
- Assist in maintaining simple records of:
- General Merchandise & Shop Support
- Support other merchandise-related tasks as needed, such as:
- Preparing simple summaries for meetings
- Assisting during minor setup or merchandise-related activities
- Observing and documenting merchandise display and sales flow (for learning purposes)
Gain exposure to how retail merchandise contributes to the overall gallery visitor experience
- Support other merchandise-related tasks as needed, such as:
- Design & Branding Research Support
- Conduct basic research on:
- Merchandise design ideas
- Trends in art museum and gallery retail products
- Comparable merchandise from local and international galleries
- Assist in compiling references, mood boards, or visual examples that:
- Align with the GALERI’s branding and visual identity
- Reflect the gallery's values, themes, or current exhibitions
- Support the supervisor by providing research inputs for internal discussions on merchandise design direction
- Conduct basic research on:
Skills Required
- Basic written communication skills (draft emails/messages to suppliers and shop operator)
- Organizational skills and attention to detail (maintain trackers, file documentation, record keeping)
- Basic spreadsheet skills (maintain and update merchandise order trackers with product and delivery details)
- Ability to assist in sampling and basic quality checks (observe materials, colours, prints, finishes; document feedback)
- Basic photography and note-taking skills (take photos and notes during sample reviews)
- Basic research skills for design and branding (compile references, mood boards, trend and competitor research)
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