Internship | Finance Operations

Posted 11 Days Ago
Be an Early Applicant
Rotterdam, NLD
In-Office
700-700 Annually
Internship
Real Estate
The Role
Finance Operations Intern supporting accurate customer payments, payment issue resolution, customer inquiries, and daily Order-to-Cash processes. The role collaborates with Customer Care and Sales, maintains service-level standards, contributes to process improvements, and supports compliance with industry regulations. Strong communication, organization, attention to detail, teamwork, initiative, and problem-solving skills are required.
Summary Generated by Built In

Practicalities 

  • Dates: October 1st for 6 months
  • 40 hours/week
  • The internship allowance is €700 per month
  • You will work from our HQ in Rotterdam, the Netherlands
  • Check out our Internship Experience video! 👈🏼

We’re on a mission to become the go-to destination for students across Europe to find a trusted home away from home. We make every step of the rental journey simple and seamless, so students can focus on what really matters: studying, exploring, and growing.

With HousingAnywhere, Kamernet, and Studapart under our roof, we’re Europe’s largest student rental platform. You’ll find us in Rotterdam, Paris, and Cergy, always guided by our four core values: Ownership, We are enablers, We are changemakers, and We are connectors.

Are you looking to develop your skills in finance operations while also sharpening your communication with clients? We're looking for an eager Finance Operations Intern to manage payments and foster smooth collaborations with customers. If you're ready to launch your career in an international tech company, we want to hear from you!


Your team

You will join the Finance department and be part of the Finance Operations Team, a dedicated and hard-working (and fun) team of 3 members who report to the Group Finance Operations & Risk Lead. 

The team plays a crucial role in managing our customers' financial transactions from start to finish. Their meticulous attention to detail, proactive approach and efficiency contribute to maintaining positive relationships with our customers and ensuring the overall financial health of the company.


Your role and impact

  • Assist in managing accurate, timely, and compliant payments to customers.
  • Collaborate with Customer Care and Sales to resolve issues within the Order-to-Cash process and act as a mediator to ensure fair and timely solutions.
  • Ownership of responding to our customer inquiries.
  • Manage daily operational tasks, ensuring smooth workflow and meeting SLAs.
  • Contribute ideas to improve and streamline internal processes.
  • Stay updated on industry best practices and regulations to ensure compliance.

Your profile 

  • You speak English at an above-average level, French is a big plus.
  • You are enrolled in a business, economics, finance, or related academic program, or you demonstrate a clear interest in payment operations and the regulatory framework that governs compliance.
  • You are someone capable of taking on new challenges.
  • You are a hands-on problem solver.
  • You consider yourself to be someone who can work effectively on teams and simultaneously work independently, take initiative, and go the extra mile.
  • You can structure your work following the team’s checklists and develop your own to-do lists. Paying attention to details is very important to you.
  • You definitely are Energetic, optimistic and imaginative!
  • Strong (professional) communicator to interact with clients and across teams.
  • Ability to multitask, prioritise, and meet deadlines in a fast-paced environment.

What's in it for you?

  • Commuting costs are covered for travelling between the office and your home address.
  • Personal equipment: company laptop, keyboard, mouse and headset.
  • Enjoy 12 vacation days to recharge and unwind!
  • Start your internship with a dedicated onboarding programme alongside other interns.
  • Pet-friendly office in Rotterdam city centre, hosting 190+ international colleagues.
  • Fun team-building activities and after-work drinks every Friday.

Curious to know more about our internships? Read more here.

Skills Required

  • Above-average English proficiency
  • French language skills
  • Enrollment in a business, economics, finance, or related academic program, or clear interest in payment operations and compliance regulations
  • Ability to take on new challenges
  • Hands-on problem-solving ability
  • Ability to work effectively independently and as part of a team
  • Initiative and willingness to go the extra mile
  • Ability to structure work using checklists and to-do lists
  • Strong attention to detail
  • Strong professional communication skills
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
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The Company
HQ: Rotterdam
226 Employees
Year Founded: 2009

What We Do

Whether your next adventure lies just around the corner or on the side of the world, everyone needs a home. And renting a home should be as easy and carefree as booking a hotel room. This might not sound a lot like today, but we believe it’s what HousingAnywhere can enable tomorrow. We are doing it by creating a new standard of renting. Safe. Harmonious. More options, less hassle. All with the help of our trusted network of landlords and partners. We support over 18 million people searching for their new home on HousingAnywhere.com every year. Our network of partners spans 300+ international universities and relocation agencies worldwide. Thousands of property managers are empowered by our cutting-edge rental management system. Rent Easy. Live Free.

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