Position: Account Executive Partner Excellence Intern (Grocery & Retail)
Department: Partner Excellence
Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this roleWe're expanding our Grocery & Retail segment, and we're looking for a commercial-minded intern to join our Partner Excellence team. This role focuses on driving partner growth through account management, revenue optimization, and opera
tional excellence.
You'll work directly with Small & Medium Business partners to negotiate promotional campaigns, manage pricing strategies, and improve key operational metrics. You'll also support visual content quality to enhance the customer experience. If you're analytical, commercially savvy, and eager to make a real business impact, this is your opportunity.
Location: Hybrid – 3 days a week from our Milan office & 2 days working from home
Duration: 6-month internship (curricular or extracurricular) – Monthly allowance €600 + €7 daily meal voucher
- Drive revenue growth through upselling activities, negotiating promotional campaigns, special offers, and pricing strategies with Small & Medium Business partners.
- Monitor and improve key operational metrics such as Partner Availability, Bad Order Rate (BOR), Churn, and Temp-Off to ensure operational excellence and partner retention.
- Act as the main point of contact for partners, providing strategic support to boost sales performance and Average Order Value through data-driven insights.
- Manage visual content quality by uploading partner photos and creating/editing headers using tools like Photoshop or AI to enhance the customer purchasing experience.
- Organize and maintain the internal photo database and partner performance data, ensuring efficient tracking and accessibility for the Sales team.
- Collaborate with cross-functional teams to execute promotional campaigns and analyze their impact on partner performance and business outcomes.
- Fluency in Italian (fluent) and good command of English (written and spoken) for effective multicultural collaboration.
- Strong analytical mindset with the ability to interpret data, track KPIs, and translate insights into actionable commercial strategies.
- Proficiency with Google Suite (Sheets, Docs, Slides) and Excel to analyze partner data, manage campaigns, and track performance metrics.
- Excellent communication and negotiation skills to engage with partners and drive commercial discussions effectively.
- Proactive, eager-to-learn attitude with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- Nice to have: Basic knowledge of Adobe Photoshop, Canva, or similar tools for visual content creation and editing.
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & BelongingNo matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all em
ployees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
#LI-FT1
Skills Required
- Fluency in Italian and good command of English
- Strong analytical mindset
- Proficiency with Google Suite and Excel
- Excellent communication and negotiation skills
- Proactive attitude with strong organizational skills
- Basic knowledge of Adobe Photoshop or Canva
What We Do
Just Eat Takeaway.com is a leading global online food delivery marketplace, connecting consumers and restaurants through our platform in 20 countries. Like a dinner table, working at JET brings our office employees and couriers together. From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself. No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves. We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions. Together we transform, create, reinvent and empower every food moment. As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition. So load up your plate with ideas that get you excited, because at JET everything is on the table. https://careers.justeattakeaway.com
