JOB DESCRIPTION:
1/ Core job responsibilities:
- Understand the business requirements by biz language, translate it into system language, build the Business Requirement Specifications and align with stakeholder.
- Take charge of incidents and requests, process and monitor them until they are completed.
- Analyze the root causes of interrupted services.
- Receive requests & feedbacks of users or other teams.
- Support on the trained cases and known issues.
- Create/update document and transfer it to other teams.
- Reporting.
- Other tasks assigned by mentor.
REQUIREMENT
1/ Core Skill Requirement
- Good at MS Office (Word, Excel and Power Point).
- Good knowledge of software development process, especially software requirement analysis.
- Survey Forms.
2/ Core Trait/Behavior Requirement:
- Resilience
- Learning Agility
- Communication Effectives
MINIMUM EDUCATION REQUIRED
- Fresh Graduated or Senior students (be able to work full-time, or only 1-2 shifts off per week within 6 months from May to Nov 2025).
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Sales Support & Administration
DIVISION:
LOCATION:Vietnam > Ho Chi Minh City : Me Linh Point Tower
ADDITIONAL LOCATIONS:
WORK SHIFT:Standard
TRAVEL:Not specified
MEDICAL SURVEILLANCE:Not Applicable
SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Similar Jobs
What We Do
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
