Internet Sales Specialist - War Horse Harley-Davidson

Posted Yesterday
Be an Early Applicant
Ocala, FL, USA
In-Office
Junior
Automotive • Retail
The Role
Manage incoming internet leads, calls, and messages; schedule and confirm appointments; follow up with prospects and past customers; maintain inventory knowledge; log customer interactions in the CRM; collaborate with teammates to deliver excellent customer service and close sales.
Summary Generated by Built In
Job Summary & Responsibilities

War Horse Harley-Davidson is looking for a friendly, detail-oriented, and motivated Internet Sales Specialist to join our growing team! If you enjoy helping people, are great at staying organized, and feel confident handling online leads and phone calls, this could be the perfect role for you. 

What You’ll Do:
  • Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.
  • Confirm and manage appointments, and provide friendly follow-up with unsold customers.
  • Communicate clearly and professionally through email, text, and phone—always aiming to be helpful, honest, and accurate.
  • Stay in touch with past customers to build loyalty and long-term relationships.
  • Learn and maintain up-to-date knowledge of current inventory and assist customers in finding the right vehicle.
  • Accurately log customer information and follow-ups in our CRM to ensure a smooth sales process.
  • Work collaboratively with teammates across departments to give customers a great overall experience.
Preferred Qualifications

What We’re Looking For:

  • 1+ year of experience in a dealership or internet sales environment (automotive or powersports is preferred).
  • Strong communication skills, both written and verbal.
  • Comfortable using CRM software and working with multiple online tools.
  • Detail-oriented with strong follow-up habits and organizational skills.
  • Friendly, professional attitude and willingness to learn.

Benefits:

  • Commission-based pay
  • Health, Dental & Vision Insurance
  • Employer Paid Life and Short-Term Disability Insurance
  • Employee discounts on products and services

Note: All applicants must pass pre-employment testing, including background checks, MVR, and drug screening.

 

Skills Required

  • 1+ year of experience in a dealership or internet sales environment (automotive or powersports preferred).
  • Strong written and verbal communication skills.
  • Comfortable using CRM software and multiple online tools.
  • Detail-oriented with strong follow-up habits and organizational skills.
  • Friendly, professional attitude and willingness to learn.
  • Pass pre-employment testing, including background checks, MVR, and drug screening.
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The Company
2,000 Employees
Year Founded: 1983

What We Do

RideNow Powersports is the largest powersports retailer in the United States, specializing in the sale of new and pre-owned powersports vehicles, including motorcycles, ATVs, UTVs, and personal watercraft. The company offers a comprehensive one-stop-shop experience across its nationwide network of dealerships, providing not only vehicle sales but also a full range of parts, accessories, and professional maintenance and after-sales services.

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