RideNow Powersports Phoenix is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty! The ideal candidate will either have experience selling motorcycles and powersports in an e-commerce setting or be very knowledgeable about them!
Responsibilities:
- Manage incoming phone calls and internet leads with requests about powersports vehicles.
- Confirm sales appointments and perform long-term follow-up on all unsold customers.
- Answer incoming calls and respond to internet inquiries promptly with courtesy, honesty, accuracy, and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).
- Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional writing and email skills.
- Follow up with all unsold prospects daily and stay in contact with sold customers for customer follow-up and retention.
- Keep up-to-date with incoming inventory and operate software to locate vehicles quickly and efficiently.
- Maintain accurate and thorough customer information and interactions with guests into the CRM through data entry.
- Perform other job-related duties as assigned.
Requirements:
- Experience utilizing CRM systems such as Eleads is desired but not necessary
- Outstanding communication skills both verbal and written, including exceptional email skills.
- Energetic and outgoing personality.
- Professional, pleasant, and friendly demeanor.
- The willingness to persistently follow up with customers.
- Internet savvy with excellent computer and organizational skills to track leads.
- Familiarity with and interest in powersports vehicles.
What We Offer You:
- Healthcare, Dental, & Vision Insurance (we pay a very generous portion of the employees medical premium!)
- Life and disability insurance
- Vacation/PTO Plan
- Employee discounts on purchases
- Dedicated leadership team who supports and cares for employees
- The opportunity for growth and a solid long-term career...we promote from within!!
- Commission based pay plan on your appointment shows and appointment sales allowing you unlimited earning potential!
- And more…
*All applicants must pass pre-employment testing including: background checks, MVR, and drug testing in order to qualify for employment*
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Skills Required
- Experience utilizing CRM systems such as Eleads
- Outstanding verbal and written communication skills, including exceptional email skills
- Energetic and outgoing personality
- Professional, pleasant, and friendly demeanor
- Willingness to persistently follow up with customers
- Internet savvy with excellent computer and organizational skills to track leads
- Familiarity with and interest in powersports vehicles
- Ability to pass pre-employment testing including background check, MVR, and drug testing
What We Do
RideNow Powersports is the largest powersports retailer in the United States, specializing in the sale of new and pre-owned powersports vehicles, including motorcycles, ATVs, UTVs, and personal watercraft. The company offers a comprehensive one-stop-shop experience across its nationwide network of dealerships, providing not only vehicle sales but also a full range of parts, accessories, and professional maintenance and after-sales services.
