Internet Sales Specialist- Arrowhead Harley Davidson

Posted Yesterday
Be an Early Applicant
Peoria, AZ, USA
In-Office
Junior
Automotive • Retail
The Role
Respond to incoming internet leads and phone inquiries, schedule and confirm appointments, maintain follow-up with unsold and past customers, keep current inventory knowledge, log activity in the CRM, and collaborate with teammates to deliver excellent customer service and close sales.
Summary Generated by Built In
Job Summary & Responsibilities

Arrowhead Harley-Davidson is looking for a friendly, detail-oriented, and motivated Internet Sales Specialist to join our growing team! If you enjoy helping people, are great at staying organized, and feel confident handling online leads and phone calls, this could be the perfect role for you. 

What You’ll Do:
  • Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.
  • Confirm and manage appointments, and provide friendly follow-up with unsold customers.
  • Communicate clearly and professionally through email, text, and phone—always aiming to be helpful, honest, and accurate.
  • Stay in touch with past customers to build loyalty and long-term relationships.
  • Learn and maintain up-to-date knowledge of current inventory and assist customers in finding the right vehicle.
  • Accurately log customer information and follow-ups in our CRM to ensure a smooth sales process.
  • Work collaboratively with teammates across departments to give customers a great overall experience.
Preferred Qualifications

What We’re Looking For:

  • 1+ year of experience in a dealership or internet sales environment (automotive or powersports is preferred).
  • Strong communication skills, both written and verbal.
  • Comfortable using CRM software and working with multiple online tools.
  • Detail-oriented with strong follow-up habits and organizational skills.
  • Friendly, professional attitude and willingness to learn.
  • Must be able to sit for prolonged periods of time at work station
  • Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

Benefits:

  • Commission-based pay
  • Health, Dental & Vision Insurance
  • Employer Paid Life and Short-Term Disability Insurance
  • Employee discounts on products and services

Note: All applicants must pass pre-employment testing, including background checks, MVR, and drug screening.

 

IND01

Skills Required

  • 1+ year of experience in a dealership or internet sales environment (automotive or powersports preferred)
  • Strong written and verbal communication skills
  • Comfortable using CRM software and working with multiple online tools
  • Detail-oriented with strong follow-up habits and organizational skills
  • Friendly, professional attitude and willingness to learn
  • Must be able to sit for prolonged periods of time at work station
  • Must be able to safely and efficiently move through dealership premises while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays
  • Must pass pre-employment testing, including background checks, MVR, and drug screening
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The Company
2,000 Employees
Year Founded: 1983

What We Do

RideNow Powersports is the largest powersports retailer in the United States, specializing in the sale of new and pre-owned powersports vehicles, including motorcycles, ATVs, UTVs, and personal watercraft. The company offers a comprehensive one-stop-shop experience across its nationwide network of dealerships, providing not only vehicle sales but also a full range of parts, accessories, and professional maintenance and after-sales services.

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