If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a nationally-recognized team culture and are looking for a performance-minded individual that will help us continue to drive sales and success in our Business Development Center.
Who We're Looking For:
- Experienced call center and BDC representatives, dealership experience a huge plus!
- Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required
- Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers
What You'll Do:
- Gather accurate customer information to create a database for continual follow-up and retention
- Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
- Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
- Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
Why Join Our Team?
- Competitive, performance-based pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Skills Required
- High school diploma or equivalent
- Minimum age 18
- Experience with call center, BDC, or dealership sales
- Customer-facing experience (telemarketing, retail, hospitality, administrative, or business development)
- Professional, enthusiastic, and friendly customer service attitude
- Ability to use computer and phone systems for lead management and appointment scheduling
- Ability to learn and maintain product, pricing, promotion, and dealership knowledge
- Ability to schedule solid appointments and follow up with leads to drive sales
- Comply with drug-free workplace policies (drug-free workplace)
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.
