As a Sales Development Manager, you will be a key contributor to our enterprise-wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with our customers.What You'll Do:
- Oversee the management of sales activity originating from online leads, inbound phone calls, and unsold traffic with the aim of increasing dealership traffic and converting them into sales opportunities.
- Maximizing sales and profitability of the Business Development Center
- Utilize CRM system to track departmental metrics including appointments, calls, sales, and contacts.
- Ensure continuous and consistent coaching aimed at developing and motivating Sales Development Representatives, fostering a positive and productive atmosphere.
- Lead by example in appointment setting, shown appointment and sold appointment metrics
- Support staff and customers by handing escalated customer engagements
- Collaborate with management to educate Sales Associates on Business Development principles.
- Drive customer traffic through website management, including taking and uploading photos and adding options and attributes
- Stay well-informed about all ongoing marketing campaigns, effectively leveraging them to increase dealership traffic.
- Recruit, hire and manage the performance of all department employees
- Maintain online reputation through active management of review sites and social media channels.
- Analyze metrics to drive continuous improvement in departmental performance.
- VinSolutions experience is a huge plus!
What You’ll Need to Have for the Role:
- Previous CRM experience preferred
- High school diploma or the equivalent
- Effective communication and team building skills
- Excellent computer skills with proficiency in Microsoft office products
- At least a year of prior Internet Sales Experience a plus
- Must be highly organized with great attention to detail
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Skills Required
- High school diploma or equivalent
- Effective communication and team building skills
- Excellent computer skills with proficiency in Microsoft Office products
- Must be highly organized with great attention to detail
- Previous CRM experience
- At least a year of prior Internet Sales experience
- VinSolutions experience
What We Do
Camping World Holdings, Inc. is the leading RV and outdoor lifestyle retailer in the United States. The company specializes in the sale of new and used recreational vehicles (RVs), RV parts and accessories, and professional service and maintenance. Through its Camping World and Good Sam brands, it provides a comprehensive assortment of products and services to make RVing accessible and enjoyable for outdoor enthusiasts nationwide.
