The Role
Manage and respond to internet leads via email, phone and live chat; qualify customer needs; present product and initial financing options; maintain CRM and follow-up system to drive sales, referrals, and repeat business; coordinate vehicle delivery and comply with DMV, state and federal requirements.
Summary Generated by Built In
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
Internet Sales Consultant is responsible for monitoring and facilitating internet leads, determining customer’s vehicle needs, maintaining a follow up system that encourages repeat & referral business for Mossy. Understand the terminology of the Automotive business and keep abreast on technological changes in the product, features, and accessories. Including vehicle delivery to customers.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Employees in this position will primarily be paid commissions, however they will also be paid the applicable minimum wage for non-sales work and for rest periods. Commission amounts vary based on performance, with the expected average annual commission earnings of approx. $65,000 to $130,000.
Benefits
- Medical, Dental & Vision
- Group Insurance Plans & Discounts
- 401K Retirement Savings Plan
- Paid Vacation
- Disability Insurance
- LAP (Life Assistance Program)
- Basic Life, Dependent & Accident Insurance
- Growth Opportunities
- Paid Training
- Employee Purchase Incentives
- Family Owned & Operated
- Health & Wellness
- Flexible Work Schedule
- Discounts on Products & Services
- Direct Deposit
Responsibilities
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information
- Apply ethical selling techniques; complying with all company, DMV, State and Federal requirements
- Present initial financing options based on customer needs
- Follow up with leads old and new
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications
- At least one previous role based in strong sales experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Excellent knowledge of the web and good data entry skills
- Professional appearance
- Valid CA drivers license and clean driving record
- High school graduate or equivalent
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Skills Required
- Previous sales experience (at least one prior role)
- Strong computer skills
- Excellent knowledge of the web and good data entry skills
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Professional appearance
- Valid California driver’s license and clean driving record
- High school graduate or equivalent
- Pass background screening (criminal background check, MVR review, SSN verification) and drug test
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The Company
What We Do
Mossy Automotive Group is a family-owned and operated automobile dealership group that has served San Diego, California, since 1921. The company specializes in the retail sale of new and used vehicles from leading brands and offers a comprehensive suite of automotive services, including professional repairs, genuine auto parts, and flexible financing options to help customers find and maintain their ideal vehicles.
