Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.
Description:
Manage daily operational tasks & provide visibility to the business for the movement of 7000+ ocean containers, 400 US/Mexico Cross Border Truckload moves & 100+ air shipments annually. Coordinate the audit & payment of $30+ million in ocean/air freight spend. Manage daily communication between merchants, vendors and third-party service providers to provide international expertise when needed to facilitate the import transportation process. Keep up to date with current events, relevant laws, regulations and rules to ensure full compliance within the international transportation space.
Essential Duties & Responsibilities:
To contribute the development and vision of a cost-effective, service-centric global supply chain network. To support a high-performing metric-driven global logistics network that optimizes the flow of imported products, information, and communication between our import vendors, internal stakeholders, and warehouse teams. Provide high-level performance management within the International Transportation Department by maintaining open communication and implementation of the executive strategy, vision, and goals for the organization.
Key fundamental skill sets for this role will be:
- Communicate with vendors, freight forwarders and carriers to ensure inbound shipments are booked & shipped in a timely/cost efficient method.
- Partner with freight forwarder to manage carrier allocation matrix per each origin to ensure completion of freight contract MQC.
- Maintain consistent communication with our drayage partners & the DC for container drop-hook practices. While ensuring containers are pulled and returned timely to avoid demurrage and detention.
- Reproduce daily reporting metrics per DC with respect to container counts and accumulated monthly storage/ demurrage charges for impacted containers.
- Monitor/utilize exception reporting and take proactive action as needed to ensure the timely delivery of inbound shipments.
- Build strategic and ethical relations with internal clients and external vendors.
- Monitor vendor and carrier KPI reports to facilitate conversations with those partners to resolve outstanding issues and improve performance.
- Continually analyze current processes and make recommendations for efficiency improvements.
- Review import container manifest information accuracy for warehouse unloading and inventory receiving.
- Daily communication with internal teams & the warehouse staff around live inbound delivery schedules.
- Assist the team by auditing all international freight, demurrage & detention invoices.
- Work with import compliance team to make sure import shipments comply with organization policy, local, country, and international law and processes.
- Participate in logistical studies and provide logistics training to internal parties.
- Assist in educating existing colleagues in areas where they need additional support as it relates to international transportation.
- Assist in training new hires in their day-to-day responsibilities & cross train with team members within your specific area.
Requirements:
- Education: Bachelor’s degree with a preference geared to a supply chain or related field
- Experience: 3+ years international logistics experience with a working background around ocean carriers, freight forwarders/consolidators, custom house brokers and dray carriers. Work experience in retail industry is preferred.
- Proficiency in Microsoft Windows/Microsoft Office
- Detail Oriented, Strong analytical background, problem solving and project management skills
- Ability to excel as a team player & willingness to adapt to changing priorities
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in supply chain or related field
- 3+ years international logistics experience
- Working background with ocean carriers and freight forwarders
- Experience in retail industry preferred
- Proficiency in Microsoft Windows and Microsoft Office
- Strong analytical and problem-solving skills
Arhaus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arhaus and has not been reviewed or approved by Arhaus.
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Healthcare Strength — Medical, dental, and vision coverage are provided alongside company-paid life, short-term disability, and long-term disability, with HSAs/FSAs available. Wellness resources such as an onsite clinic at headquarters and an EAP broaden access to care.
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Retirement Support — A 401(k) with a company match, described with immediate vesting in company materials, underpins long-term savings.
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Wellbeing & Lifestyle Benefits — Employees can access sizeable merchandise discounts, friends-and-family events, sample sales, and wellness credits that can lower insurance costs. Headquarters amenities such as an onsite café and EV charging add convenience.
Arhaus Insights
What We Do
Arhaus offers original handcrafted designs at 70 privately owned and operated store locations in the U.S. and online at arhaus.com. Headquartered in Cleveland, Ohio, we collaborate with skilled artisans from around the world to create (and recreate) pieces that reflect many cultures, from Italy to Indonesia. The end result is an eclectic mix of designs that are exclusive to our stores and arhaus.com. Furnishing a Better World: This is the premise of the Arhaus design philosophy; it dates back to 1986 when the father and son John and Jack Reed opened the first store location in the historic Flats District downtown Cleveland and vowed never to use wood from the world’s endangered rainforests in the making of an Arhaus design. Today, nearly 50 percent the product assortment is made of recycled material—everything from glass, to metals like copper and reclaimed wood from buildings no longer standing and vessels no longer set sail. Timbers are either reclaimed or sustainably sourced. A Port City Called Arhus: The Danish port city Århus (pronounced ohr-HOOSE) inspired the name. John came across Arhus on a map and took an immediate liking. After a few minor modifications, “Arhaus” represented the warmth and luxury of the then (and now) home furnishings offered.
