International Specialist (52416)

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
15-15 Hourly
Entry level
Big Data • HR Tech • Professional Services • Security
The Role
Manages international background-screening operations, including criminal record searches, employment and education verifications, order research, data entry, delayed-order tracking, client updates, vendor communication, and confidentiality. Ensures searches are accurate, complete, timely, and compliant with established procedures while supporting client-specific requirements and maintaining strong data integrity.
Summary Generated by Built In

French International Specialist

 

Work Location: Remote 

Position Status: Full-Time

This is a remote position with eligibility in the following states: AL, AR, GA, IN, KY, LA, MI, MN, MS, NC, NH, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WY

Candidates must reside in one of these locations to be considered.

This is a bilingual English/French position.

Why Join InformData?

At InformData, we're helping organizations make smarter, more confident decisions through trusted data, technology, and compliance solutions. As we continue to grow, we're investing in our people, products, and future, creating opportunities for employees to take on meaningful work, drive innovation, and make a visible impact on the business. Guided by our TRUST values, we foster a collaborative environment where ideas are welcomed, contributions are recognized, and growth is encouraged.

Job SummaryThe International Specialist manages daily operations in the international department, ensuring the accuracy, reliability, and security of criminal record searches, employment and education verifications, and other services. They process client requests with a strong commitment to trust and data integrity, providing precise updates while safeguarding sensitive information. The role involves manual entry of requests, tracking delayed orders, and adhering to custom client requirements. Attention to detail and proactive communication with the team are essential to prevent delays and uphold data accuracy. Additionally, the specialist will develop a deep understanding of international products and services, reinforcing quality and trust throughout the process.What You’ll Do
  • Adhere to established Standard Operating Policies and Procedures to ensure the expectations of our clients are being met  
  • Perform the necessary research to ensure customer orders are processed thoroughly and efficiently  
  • Maintain client confidence and protect operations by keeping proprietary information confidential  
  • Utilize all available tools to effectively perform job responsibilities  
  • Communicate timely updates and results as outlined by InformData and client expectations  
  • Utilize knowledge of products, services, and workflow to ensure orders are processed per policy and procedure 
  • Maintain communication with the vendors to establish lasting relationship   
  • Ensure that all searches are being updated with the required details within the required time frame   

 

Please note that this job description is intended to provide a general overview of the position and may not include every responsibility or qualification associated with the role. InformData reserves the right to change or assign other duties to this position at any time.

QualificationsWhat We’re Looking For
  • Detail-oriented, with good written and oral communication skills  
  • Must have strong organizational skills and time management skills 
  • Must be flexible and able to multitask 
  • Proficient in Microsoft Office Suite (Excel - Intermediate or higher proficiency) 
  • Proven ability to identify, assess and solve problems and communicate results 
  • Experience with process workflow design and creating standard operating procedures  
  • Basic knowledge of data structures 
  • Proficient in both French and English (written and verbal)
Physical Requirements

This position primarily involves performing work in a remote office environment. The physical requirements below are representative of those necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

  • Remain in a stationary position and work at a computer for extended periods.
  • Frequently operate a computer, keyboard, mouse, telephone, and other standard office equipment.
  • Frequently communicate and exchange accurate information through verbal and written methods.
  • Review information displayed on computer screens and in electronic or printed documents for extended periods.
  • Occasionally move or transport a laptop and other standard work equipment weighing up to 20 pounds.
  • For positions requiring courthouse or field work: travel to assigned locations; stand and move about for extended periods; carry a laptop and related equipment; and operate a portable printer and other standard work equipment.

Benefits

InformData, LLC provides a stable, professional workplace where employees are empowered to grow their careers and make a meaningful impact. We support our team through competitive compensation, opportunities for advancement, and a robust benefits program.

Eligible full-time employees enjoy a comprehensive benefits package that may include:

Medical, Dental, & Vision Insurance

  • 401(k) with Employer Match
  • Healthcare & Dependent Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA) with Employer Contribution
  • Company Paid Life and AD&D Insurance
  • Company Paid Short- & Long-Term Disability
  • Employee Assistance Program (EAP)

Paid Time Off

  • Company Holidays and Floating Holidays
  • Paid Time Off and Flexible Time Off Programs
  • Sick Time Accrual
  • Parental Leave
  • Jury Duty and Voting Leave
  • Military Leave
  • Bereavement Leave

Other Voluntary Benefits

  • Pet Insurance
  • Employee Assistance Program
  • Life and AD&D Insurance for Employees/Spouse/Child(ren)
  • Disability Coverage
  • Critical Illness and Accident Insurance
  • Hospital Indemnity Insurance

  • Dependent Care Flexible Spending Account (FSA)
Additional InformationAccessibility and Accommodations

InformData is committed to providing an inclusive and accessible employment experience. We welcome requests for reasonable accommodations throughout the application and interview process. Accommodations will be reviewed and considered on an individualized, case-by-case basis in accordance with applicable laws.

Work Authorization

At this time, this position is open only to candidates who are legally authorized to work in the United States without current or future employer sponsorship.

Equal Employment Opportunity

InformData is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, equitable, and inclusive workplace where everyone is treated with dignity and respect. Employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

This commitment applies to all aspects of employment, including recruitment, hiring, compensation, benefits, training, promotion, transfer, discipline, termination, and all other terms and conditions of employment.

 

Skills Required

  • Strong written and oral communication skills
  • Strong organizational and time management skills
  • Flexibility and ability to multitask
  • Proficiency in Microsoft Office Suite
  • Intermediate or higher proficiency in Microsoft Excel
  • Ability to identify, assess, and solve problems and communicate results
  • Experience with process workflow design and creating standard operating procedures
  • Basic knowledge of data structures
  • Proficiency in written and verbal French and English
  • Legal authorization to work in the United States without current or future employer sponsorship
  • Residence in one of the listed eligible states
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The Company
448 Employees
Year Founded: 1998

What We Do

InformData is a data supply chain provider that connects businesses to verifiable people data. They specialize in providing accurate, real-time insights for background screening, onboarding, and continuous workforce monitoring. By leveraging APIs, automation, and integrations, they help organizations reduce risk, improve compliance, and make confident decisions. Their platform supports consumer reporting agencies (CRAs), employers, and platforms with scalable, reliable data solutions for modern risk management.

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