Serves as a primary corporate representative responsible for the sale of assigned products and services within the EMEA Region for the StandardAero Business Aviation sector. Responsible for meeting planned sales volumes, market penetration and profitability objectives. Develops and maintains customer accounts, implements sales strategies, presents new concepts, and ensures optimal sales service.
Product Mix:
Pratt& Whitney PT6A, JT15D, PW300 series, PW500 series
Honeywell HTF 7000 series, TFE731 series, 36 series APU
Rolls Royce Tay (preferred but not essential)
Reports Directly To: Business Aviation Regional Sales Director, International
Reports Functionally To: Business Aviation Vice President, Global Sales & Marketing
Direct Reports Include: N/A
Specific Accountabilities
- In conjunction with the Sales Director and the Segment Sales Operations Manager, determines sales territory strategy and qualifies potential prospects.
- Conducts sales calls, prepares and performs product delivery presentations, provides product support, and performs other sales and marketing functions as needed. Coordinates sales effort with the segment/sector team and relevant BU personnel.
- Establishes, maintains and develops business relationships with customers and potential customers to optimize customer base profit.
- Provides feedback to Operations and the segment/sector team to assist with qualification of customer needs and the organization’s ability to serve those needs.
- Coordinates and manages the relationship between the organization and the approved intermediary of the company as required; owns Sales Intermediary selection, negotiation, and agreements. Responsible for developing the skills of and keeping the intermediary up-to-date on technical matters and corporate policy.
- Completes induction information for each customer transaction in conjunction with Customer Service Representatives and Customer Program Representatives as assigned.
- Responds promptly to inquiries and, working with the Technical Sales Team, provides proposals or options for service and/or sales required to meet customers’ needs. Expedites the resolution of customer problems/complaints.
- Maintains up to date records & transactional pipeline in SalesForce database.
- Attends industry trade shows, sales meetings, marketing workshops and other special events as required. Hosts and coordinates customer visits.
- Provides management with oral and written reports on customer needs, concerns, interests, market situation, competitive activities and potential for new products and/or services.
- Manages transactional costs by applying a thorough knowledge of market segment cost drivers.
- Keeps abreast of products, applications, technical service, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical services.
- Contributes to the development of strategic business plans and marketing initiatives and to the preparation of sales forecasts, budgets, quotes and other projections.
- Responsible for observing all applicable safety requirements and reporting immediately any unsafe practices/conditions.
- Carries out special projects as assigned.
Profile Requirements
- Must be authorized to work in the EMEA Region.
- Minimum of 5 years in a sales role – Aviation MRO
- Experience of working in the Business Aviation sector preferred.
- Engine technical background preferred with emphasis on the following: Honeywell, Pratt & Whitney and Rolls Royce engines operated in the Business Aviation Sector.
- Strong planning, organizational, analytical, leadership, interpersonal, decision making, oral and written communication skills.
- Strong negotiation, conflict resolution and customer service skills.
- Proficient in the use of computer applications: MS Word, Excel and CRM tools (SalesForce)
- High School diploma or equivalent required; College diploma in business administration or engineering technology; or equivalent preferred.
- Up to 50% travel required
Top Skills
What We Do
StandardAero has become one of the aerospace industry’s largest independent maintenance, repair, and overhaul (MRO) providers. Our company’s success is the outgrowth of the synergistic merger of businesses with complementary specialties that have exponentially increased our capabilities and generated unprecedented customer commitment and value. StandardAero offers extensive MRO services and custom solutions for business aviation, commercial aviation, military, and industrial power customers. Nearly 6,600 professional, administrative and technical employees work in more than 50 major facilities worldwide, with additional strategically located regional service and support centers all across the globe. Services include MRO for aircraft and rotorcraft engines, auxiliary power units, components; airframe services including major alterations; FAA authorized avionics capabilities; comprehensive engineering services; and custom exterior and interior design, completion, and paint. We provide these capabilities through our network of specialized facilities and mobile service teams. StandardAero is owned by Carlyle, a global investment firm with deep industry expertise that deploys private capital across four business segments: Corporate Private Equity, Real Assets, Global Credit, and Investment Solutions.
