International Order Management Manager - mixed shift

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewThe Supply Chain Center in Krakow is part of Motorola Solutions' (MSI) global network. The department is represented by a dynamic team of almost 300 people. We constantly grow and put a strong focus on development - both organizational and individual.
Within the department structure we dynamically develop world-class Demand & Supply Planning, Order Management, Order Scheduling, Delivery, Logistics, Repair Operations, Customer Master Data Management and Business Operations which makes us the Center of Excellence for MSI globally. Supply Chain is responsible for maximizing the efficiency and productivity of the operations, and plays a crucial role in supporting the sales process through proper forecasting, order management, securing material availability, shipping, and delivery to our customers.
Our purpose is to deliver exceptional value and customer experience through agility, speed and collaboration. We are designed to bring value, lead technology innovation and provide Motorola Solutions a competitive advantage on revenue, cost, cash, delivery & customer excellence. Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries, we are able to enhance our customers’ experience every day.
We influenced the history. Now we shape the future.
Job Description

·       Support Sales & Project Managers teams to achieve revenue targets through efficient order management process with adequate flexibility and world class customer service

·       Coordinate E2E fulfillment process by collaborating with all Supply Chain and Finance business functions

·       Drive efficient operations to maximize Cost, Cash, Revenue, and Customer Experience

·       Develop and maintain a management system to drive the key metrics for success

·       Contributing to strategy for the department and executing it

·       Promote continuous improvement and automation to bring the organization to the next maturity level

Basic Requirements

·       Bachelors/Masters Degree

·       5+ years experience as Manager in complex multi regional environment (preferably Operations, Order management, Customer Service )

·       Understanding of E2E Supply Chain Operations environment and processes

·       Ability to work in multinational environment (matrix organization, different time zones)

·       Presenting strong communication skills to develop relationships both internally (Supply Chain) and externally (Sales/Customers) will be essential

·       Flexibility, adopting to changing environment and challenging status quo

·       Knowledge and experience with Oracle, SAP, Salesforce systems would be a plus

·       Fluent English (spoken and written)

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanNo

CompanyMotorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.