International Logistics Coordinator

Posted Yesterday
Be an Early Applicant
Wilmington, MA, USA
In-Office
28-31 Hourly
Mid level
Healthtech • Software
The Role
Coordinates international shipments of medical devices from documentation through delivery and AES filing. Prepares commercial and proforma invoices, certificates of origin, export compliance documents, dangerous goods declarations, and other shipping paperwork. Liaises with freight forwarders, parcel carriers, international warehouses, business partners, and customers to resolve complex issues and ensure timely, compliant delivery. Supports global trade compliance while managing high-volume workloads and strict deadlines.
Summary Generated by Built In
Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won’t just have a job. You'll have a career—and a purpose.
Join our team. It’s a great time to be a part of ZOLL!

ZOLL Medical does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need ZOLL immigration sponsorship (e.g. H1B, TN, STEM, OPT, etc.) either now or in the future.
Job Summary
The International Logistics Coordinator has a key role in managing overall satisfaction of International Warehouses, Business Partners and End Customers. Assist in handling and arranging various aspects of international shipments from inception, documentation, shipment, distribution and AES filing according to customer requirements. Process shipping paperwork ensuring timely and accurate delivery and compliance with all regulations regarding US Customs and DOT regulations.
Essential Functions

  • Support the international team by creating the documentation required to move medical devices around the world.

  • Provide resolution to complex issues to provide a best in class customer experience.

  • Liaison between ZOLL, freight forwarders and parcel carriers to ensure timely delivery of ZOLL products to ZOLL’s BPs and end customers.

  • Work in conjunction with the Global Trade Compliance team to ensure the shipments follow the stringent guidelines of export regulations.

Required/Preferred Education and Experience

  • High School Diploma or equivalent required

  • College graduate preferred

  • 3+ plus years’ experience in international shipping and documentation required

  • Certification for the transport of lithium batteries with IATA, IMDG & DOT regulations Preferred

Knowledge, Skills and Abilities

  • Proficiency in basic computer applications including MS Word, Excel, Outlook email, Internet search capability, adobe acrobat.

  • Experience with Oracle is preferred. Must be capable and willing to learn and master new computer skills and programs.

  • The ability to multi-task and prioritize high volume workload in a fast paced environment.

  • Detail oriented, strong organizational skills, strong sense of urgency, and the ability to work with strict deadlines.

  • Strong customer focus and interpersonal skills are necessary to communicate effectively and interact with all customers and business partners worldwide

  • Ability to work cross functionally internally and with international business partners.

  • Must be a team player with strong interpersonal and analytical skills.

  • Ability to cross train between international territories, providing accurate documentation, including, but not limited to, Commercial invoices, Proforma invoices, Shippers letters of instruction, Certificates of origin, Export compliance documents, Letters of credit, Cash against documents, battery statements, Dangerous goods declarations

  • Knowledge of world geography and global socio-economic conditions a plus.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Occasionally

  • Walking - Occasionally

  • Sitting - Frequently

  • Lifting - Occasionally

  • Carrying - Occasionally

  • Pushing - Occasionally

  • Pulling - Occasionally

  • Talking - Occasionally

  • Hearing - Occasionally

  • Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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The hourly pay rate for this position is:

$28.00 to $31.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Skills Required

  • High school diploma or equivalent
  • 3+ years of experience in international shipping and documentation
  • College degree
  • Certification for transporting lithium batteries under IATA, IMDG, and DOT regulations
  • Proficiency with basic computer applications, including Microsoft Word, Excel, Outlook, internet search, and Adobe Acrobat
  • Ability to manage high-volume workloads, prioritize tasks, and meet strict deadlines
  • Strong customer service, communication, organizational, interpersonal, and analytical skills
  • Ability to work cross-functionally with international business partners
  • Ability to prepare international shipping and export compliance documentation

ZOLL Medical Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ZOLL Medical Corporation and has not been reviewed or approved by ZOLL Medical Corporation.

  • Healthcare Strength — Medical, dental, and vision coverage includes in‑network preventive care at 100% along with behavioral health/EAP and virtual therapy options. These features are often regarded as solid to good components of the package.
  • Parental & Family Support — Paid parental leave provides 12 weeks at full pay for the birthing parent and 6 weeks for the non‑birthing parent after eligibility is met. This policy is frequently highlighted as a standout element.
  • Wellbeing & Lifestyle Benefits — Wellness programs offer incentives and are complemented by multiple external well‑being recognitions. These programs add perceived value to total rewards.

ZOLL Medical Corporation Insights

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The Company
HQ: Chelmsford, MA
30,000 Employees

What We Do

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries.

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