International Horizontal Aligned Compliance & Operational Risk - Third Party and Change Management Risks

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City of London, City and County of the City of London, England, GBR
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
About this role:
Wells Fargo is seeking an experienced dynamic and pragmatic Lead Compliance & Operational Risk Officer (Vice President) to join the International Horizontal Aligned Compliance and Operational Risk (HACOR) team. Based in Ireland or United Kingdom, the role provides independent oversight, challenge and advisory support on International Third Party and Change Management horizontal risks in relation to compliance and operational risk matters. International scope includes Wells Fargo EMEA, APAC, and Americas legal entities and related compliance / operational risk requirements.
The role operates within a highly matrixed global environment requiring close engagement with relevant Enterprise Risk Type and Operational Risk Business Oversight (ORBO) teams, regional and enterprise front-line teams, International Business Aligned Compliance and Operational Risk (BACOR) and Legal Entity Compliance and Operational Risk (LECOR) teams.
As a part of Wells Fargo's second line of defence and Independent Risk Management team, covers jobs responsible for establishing, implementing, and maintaining risk standards and programs to ensure compliance with federal, state, agency, legal, regulatory, and Corporate Policy requirements, while also providing governance, oversight, and credible challenge of operational risk exposures and risk management practices arising from inadequate or failed internal processes, people, systems, or external events.
In this role, you will:
  • Operate as the International Subject Matter Expert (SME) and trusted advisor for senior management and stakeholders with a primary focus on Third Party and Change Management horizontal risks, supported by a comprehensive understanding of Investment Banking and Products.
  • Provide technical regulatory compliance and operational risk advice and challenge to stakeholders on horizontal risks, including but not limited to regional and enterprise front-line teams, International BACOR and LECOR teams.
  • Establish effective engagement with Enterprise Risk Type and ORBO teams to ensure enterprise horizontal risks impacting International are understood and appropriately assessed.
  • Ensure effective International horizontal risk management and compliance with firm policies, leveraging a strong understanding of Third Party and Change Management frameworks, controls, and governance.
  • Support change implementation, leveraging a strong understanding of the International Third Party and Change Management risk regulatory environment.
  • Work with Enterprise Risk Type and ORBO teams to build the International horizontal risk profile and ensure adequate legal entity oversight in compliance with regulatory requirements. (e.g. WFBI). Ensure that relevant cascaded Risk Appetite and Key Risk Indicators are appropriate and calibrated at the legal entity level.
  • Utilise AI tools to identify and manage risk and drive data-driven risk outcomes with senior stakeholders. Provide timely and relevant horizontal risk profile insights across teams, legal entities, and lines of business.
  • Proactively identify emerging horizontal risk concerns (escalating to senior management as required) and work with stakeholders to ensure timely and appropriate resolution.
  • Demonstrate collaboration and influencing skills across senior stakeholders with proven ability to manage multiple priorities effectively with a risk manager mindset.
  • Drive efficiency and actively seek opportunities for process improvements, focusing on areas of heightened risk. Provide thought leadership on continuous enhancement opportunities.
  • Provide oversight and monitoring of business group Compliance & Operational Risk based programs
  • Maintain Compliance & Operational Risk expertise and consulting for projects and initiatives with moderate to high risk, over multiple business lines
  • Establish, implement and maintain Compliance & Operational Risk standards and programs to drive compliance with federal, state, agency, legal and regulatory and Corporate Policy requirements
  • Oversee the Front Line's execution and challenges appropriately on Compliance & Operational Risk related decisions
  • Develop, oversee, and provide independent credible challenge to standards with subject matter expertise
  • Provide direction to the business on developing corrective action plans and effectively managing regulatory change
  • Report findings and make recommendations to management and appropriate committees
  • Identify and recommend opportunities for process improvement and Compliance & Operational Risk control development
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance & operational risk requirements
  • Monitor the reporting, escalation, and timely remediation of issues, deficiencies or regulatory matters regarding Compliance & Operational Risk management
  • Oversee the Front Line's execution and challenges appropriately on Compliance & Operational Risk related decisions
  • Make decisions and resolve issues to meet business objectives
  • Interpret policies, procedures, and Compliance & Operational Risk requirements
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Work with complex business units, rules and regulations on moderate to high Compliance & Operational Risk compliance matters
  • Interface with Audit, Legal, external agencies, and regulatory bodies on risk related topics

Technical skills
  • Extensive experience in Compliance and/or Operational Risk at leading international financial services firm(s).
  • Technical knowledge of Third Party and Change Management risks and practical business impact.
  • Strong understanding of operational risk management frameworks, in particular horizontal risk management, with specific exposure to Third Party and Change Management risk management and metrics.
  • Extensive experience designing and executing advisory compliance and operational risk programs, including business line relevant regulatory change management, risk identification and assessment processes, issue management, new product/business review, complaint handling, monitoring and reporting, policy development and training.
  • Clear understanding of the market and regulatory environment in which Wells Fargo International operates, including relevant sectors, countries, products, and clients.
  • Deep understanding of the ever-evolving governance and regulatory environments as well as industry and operational risk and compliance risk-related best practices.
  • Strong analytical, critical thinking and problem-solving skills, with the ability to connect complex topics and formulate data driven risk outcomes.
  • Able to communicate effectively and confidently, orally and in writing at all levels of the organization, and capable of distilling complex processes in concise and simple ways.

Required Qualifications:
  • Experience in Compliance, Operational Risk, or equivalent demonstrated through one or a combination of the following: work experience, training, education.

Values
  • Client Focus - demonstrates clear understanding of importance of effective customer service (internal and external clients).
  • Trust - demonstrates high standards of integrity and openness.
  • Teamwork - demonstrates ability to work effectively as a member of a team, a collaborative style and understands the value of diversity.
  • "Outperformance" - regularly exceeds the expectations of others and the role.

Core Competencies
  • Building Organizational Talent - attracting, developing, and retaining talented individuals. Providing timely coaching, guidance, and feedback to help others maximize their potential and meet key accountabilities. Using appropriate methods and interpersonal styles to develop, motivate and guide a team toward successful outcomes and attainment of business objectives.
  • Change Leadership - continuously seeking (or encouraging others to seek) opportunities for different and innovative approaches to addressing organizational problems and opportunities and transforming a function.
  • Global Acumen - developing and incorporating an understanding of the competitive global business environment as well as an awareness of economic, social, and political trends that impact Wells Fargo's global strategy.
  • Developing Strategic Relationships - using appropriate interpersonal styles and communication methods to influence, collaborate and build effective relationships with senior business partners.
  • Client Orientation - cultivating strategic client relationships and ensuring that the client perspective is the driving force behind all value-added business activities.
  • Driving Execution - translating strategy into operational reality. Breaking down strategic priorities or business initiatives into key tasks and identifying accountabilities. Aligning communication, people, culture, processes, resources, and systems to ensure effective implementation and delivery of required results.

Posting End Date:
30 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • Extensive experience in Compliance and/or Operational Risk at leading international financial services firms
  • Technical knowledge of Third Party and Change Management risks and practical business impact
  • Strong understanding of operational risk management frameworks, horizontal risk management, and metrics
  • Experience designing and executing advisory compliance and operational risk programs including regulatory change management, risk assessment, issue management and monitoring
  • Clear understanding of the market and regulatory environment for international banking legal entities
  • Deep understanding of governance, regulatory environments and operational/compliance risk best practices
  • Strong analytical, critical thinking and problem-solving skills with ability to deliver data-driven risk outcomes
  • Effective oral and written communication skills at all organizational levels
  • Experience in Compliance, Operational Risk, or equivalent demonstrated through work experience, training, or education
  • Ability to utilise AI tools to identify and manage risk and produce data-driven insights
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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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