Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert?
If so, our Internal Sales Opportunity based at our new Kirkcaldy branch could be the perfect next step!
As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors.
We’re looking for fresh thinkers, team players, and positive individuals like you to be part of our journey.
The Benefits of a Career with Rexel:
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one.
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service.
You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.
You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients.
You will need to understand individual client requirements, build rapport & grow your client portfolio.
You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.
QualificationsAt Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success within an Internal Sales role include:
COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions
What we’re looking for…
Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets
Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers
A flexible approach and an ability to work under pressure whilst identifying business opportunities
Additional InformationAt Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.
By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.
Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Skills Required
- Collaboration - build partnerships and work collaboratively
- Takes accountability - meet commitments and overcome obstacles
- Customer focus - build strong customer relationships and deliver customer-centric solutions
- Experience in a competitive customer-focused role and meeting/exceeding sales targets
- Customer-centric self-starter able to develop business through face-to-face and phone relationships
- Flexible approach and ability to work under pressure while identifying business opportunities
- Manage customer accounts and be first point of contact for key accounts via phone, branch, and email
- Support branch operations (serve on trade counter, picking and packing in warehouse)
What We Do
Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees
