Internal Sales Coordinator

Posted Yesterday
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Liverpool, New South Wales, AUS
In-Office
Entry level
Industrial • Manufacturing
The Role
Coordinates industrial specialty customer accounts and serves as the commercial interface for enquiries, quotations, tenders, contracts, and sales orders. Supports external sales, prepares bid documentation, manages pricing and margins, processes orders, maintains records, tracks backorders, and resolves customer issues. The role requires stakeholder coordination, tender and contract administration, accurate system use, timeline management, and strong customer service in a technical or industrial environment.
Summary Generated by Built In

Who We Are

From the depths of the ocean to the pinnacles of the world’s tallest buildings, Prysmian drives new forms of energy and information to each and every corner of the earth. We offer the widest range of services and know-how in the industry. Each year, our Company manufactures thousands of KMs of underground and submarine cables and systems for power transmission and distribution, as well as medium and low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity systems for voice, video, and data transmission for the telecommunications sector.  Become part of a global network of 30,000 colleagues spanning 50 countries, all committed to connecting the planet's pathways!

About the Role

This role is responsible for the coordination of Industrial Specialties accounts, working closely with the External Sales Team to ensure effective contract execution, bid support, and highquality customer service delivery. You will act as the daytoday commercial interface for assigned customerscoordinating enquiries, quotations, tenders, contracts, and sales orderswhile ensuring accuracy in systems, proactive issue resolution, and continuity of service for key customer relationships. This is a commercial support role with real accountability, supporting profitable growth.

What You'll Do

  • Prepare and submit EOI for Relevant work Packages

  • Order Processing

  • Work within organisational guidelines and Delegations of Authority processes to submit tender documentation, and standard quotations - ensuring alignment with project requirements (including via customer portals)

  • Supporting external sales team

  • Point of contact for customer

  • Build and maintain strong relationships with key stakeholders, including clients, suppliers, internal functions, and affilate factories.   

  • Facilitate handover processes to Contract Management team for successful bids and work packages.

  •  Maintain organized systems and processes for Tender documentation and ensure timely collection, organization, and filing of all relevant documents.

  • Price and Margin Management

  • Take reasonable care to ensure the health and safety of self and others

  • Report Injuries and Identified Hazards

  • Follow Prysmian OHSE Policies and Procedures.

  • Generating quotations that often are complex

  • Running backorder reports

  • Manage Timelines and Customer Expectations in line with bid requirements resolving conflicts efficiently.

Who You Are

  • Demonstrated experience in customer account coordination, contract administration, or customer care, ideally within a technical or industrial environment

  • Exposure to tender management and bid support is highly regarded

  • Strong Excel skills preferred, including use for pricing analysis, trackers, reporting, and contract support

  • Bachelor's degree in Business or Engineering or a related field or equivalent work experience

  • Intermediate competencies in systems such as Microsoft Excel, Word, PowerPoint, Outlook, PDF editor.

  • Commercially aware, detail‑focused, and comfortable managing multiple stakeholders

  • Proven ability to prioritise issues, manage risk, and take ownership through to resolution

  • Experience using ERP systems (SAP preferred)

Why Join Us?

  • Be part of a global leader in energy and telecom cable and connectivity systems.

  • Work in a dynamic, inclusive, and driven and safety-focused environment.

  • Competitive salary and benefits on offer

Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian's commitments.

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.

Skills Required

  • Demonstrated experience in customer account coordination, contract administration, or customer care, ideally in a technical or industrial environment
  • Exposure to tender management and bid support
  • Strong Microsoft Excel skills for pricing analysis, trackers, reporting, and contract support
  • Bachelor’s degree in Business, Engineering, or a related field, or equivalent work experience
  • Intermediate competency with Microsoft Excel, Word, PowerPoint, Outlook, and a PDF editor
  • Commercial awareness and attention to detail while managing multiple stakeholders
  • Ability to prioritize issues, manage risk, and own resolutions through completion
  • Experience using ERP systems
  • Experience with SAP
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The Company
HQ: Milan
12,899 Employees
Year Founded: 1871

What We Do

We work to be the sustainable link to the future. For more than 151 years, our company has been leading the industry of high-technology cables & systems for energy and telecommunications. Headquartered in Milan, Italy and spanning 50 countries (in North America, Europe, MEAT, LATAM, APAC), 105 plants, 25 research and development centers, and about 30,000 employees as of July 2023, we have a strategic footprint that allows us to service emerging markets and communities across the globe with ease. Our business model is diversified by portfolio and geographical area. In 2022 we registered +16 billion € in sales and 509 million € net profit. Today we drive the energy transition and worldwide digitalization. Learn more about the new Group on www.prysmiangroup.com Follow us also on: facebook.com/PrysmianGroup/ youtube.com/prysmiangroup twitter.com/prysmiangroup instagram.com/prysmian_group

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