Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
Role Purpose
The primary focus of the Internal Intermediary Services Assistant is to provide the Internal Intermediary Services team with administrative support in relation to binder business and to provide support to the Internal Intermediary Services team in their day-to-day activities.
Key Responsibilities
- To prepare forms, arrange settlement and tracking payment of any transfer request received by the Internal Intermediary Services team.
- To manage the ‘Claims Tracker’ sheet, and ensure direct account signings are completed following confirmation of payment.
- ACT - Allocation of broker USM messages to the correct risks on Eclipse ahead of each monthly close. Ensuring that signings are accurate and consistent with the written data.
- Allocation of ACT claim SCM messages.
- Assistance in the preparation of ad-hoc ACT reports.
- Processing of non-cash claim signings for the Slovakian office, and liaising with claims team to ensure Eclipse record is accurate.
- Assistance with the monthly reconciliation of cash receipts, by updating a log with details obtained from pdf cash remittance advices.
- Production of ad-hoc management information reports.
- Quarter end – providing assistance in checking Internal intermediary services income entries.
- Assist in manually producing the LPAN documentation, in order to submit premium bordereau to Xchanging (internal intermediary services accounts).
The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Skills Required
- Experience using the Eclipse insurance system (message allocation and record updates).
- Familiarity with Xchanging premium bordereau submission processes and LPAN documentation.
- Proficiency with spreadsheets (managing Claims Tracker, producing reports) and PDF remittance processing.
- Experience reconciling cash receipts and performing month/quarter-end income checks.
- Administrative or clerical experience supporting a finance/operations team.
- Strong attention to detail and accuracy when processing financial and claims data.
Starr Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Starr Insurance and has not been reviewed or approved by Starr Insurance.
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Healthcare Strength — Health coverage is frequently characterized as excellent, with comprehensive medical, dental, and vision options supported by wellness tools and an EAP. Feedback suggests additional voluntary protections (critical illness, accident, hospital indemnity) broaden overall healthcare security.
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Retirement Support — Retirement offerings include both a 401(k) and a defined‑benefit pension, which is often highlighted as a standout feature. Profit sharing is also referenced as part of the broader financial benefits mix.
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Strong & Reliable Incentives — Top performers in underwriting are described as receiving excellent pay with good bonuses and clear advancement opportunities.
Starr Insurance Insights
What We Do
Starr Insurance is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. Starr has the global knowledge, vision and relationships to help your company succeed, anywhere you do business.
