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Position Summary
The Internal Fraud Investigator is responsible for conducting internal investigations of employee fraud. Requires coordination with internal partners such as HR, Legal, and business line leadership.
Essential Duties and Responsibilities
Monitors, detects, and investigates cases of internal employee fraud.
Coordinate with HR, Legal, and business line leadership throughout investigations.
Conduct complex case investigations, including transactions and system inquiries, email and chat, online activity, access card activity, surveillance video, workspace searches and interviews with employees and leadership
Thorough documentation and detailed referrals to local, state, and federal law enforcement
Monitors trends in internal fraud and utilize data analytics and investigation tools to detect fraud.
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Performs other duties and responsibilities as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.
Ability to read, analyze and interpret financial report and/or legal documents.
Ability to respond in writing to customer complaints, regulatory agencies or members of the business community.
Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization
Ability to speak effectively before groups of customers or employees
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
Ability to effectively present information to top management, public groups and/or boards of directors
Understanding of applicable regulations and compliance requirements.
Strong organizational, problem-solving, and multitasking abilities.
Effective communication and interpersonal skills. Ability to conduct potentially confrontational interviews
Attention to detail and commitment to accuracy.
Location
- This position is open to candidates located anywhere within our footprint.
Education and/or Experience
BS/BA Degree (4 year) from an accredited university /college
5+ years’ experience in bank fraud management
2+ years of experience conducting internal investigations, preferred.
Computer Skills
MS Office programs
Certificates, Licenses, Registrations
None
Other
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Skills Required
- Bachelor’s degree in an accredited four-year university or college program
- 5+ years of experience in bank fraud management
- 2+ years of experience conducting internal investigations
- Proficiency with Microsoft Office programs
- Understanding of applicable regulations and compliance requirements
- Strong organizational, problem-solving, multitasking, communication, interviewing, and attention-to-detail skills
Simmons Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Simmons Bank and has not been reviewed or approved by Simmons Bank.
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Healthcare Strength — Medical, dental and vision coverage are paired with an HSA that includes company funding. Dedicated care options and access to no‑cost services for covered members strengthen day‑to‑day healthcare support.
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Retirement Support — A 401(k) with employer match is complemented by an employee stock purchase plan and profit‑sharing eligibility. Occasional discretionary company contributions further boost long‑term savings potential.
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Leave & Time Off Breadth — A combined PTO bank and up to ten paid company holidays provide structured time away. Paid leave programs support coverage for key life events.
Simmons Bank Insights
What We Do
We were founded as a community bank. More than 100 years later, we still act like one. For over a century, we’ve worked hard to help make our customers’ dreams come true – dreams like buying a home, starting a business or simply having the ability to manage your money safely and securely, anywhere you happen to be. Simmons Bank has 200 locations and employs 2,800 associates across our six-state footprint







