Internal Communications Specialist Senior

Posted 3 Days Ago
Be an Early Applicant
Lebanon, PA, USA
In-Office
Senior level
Other
The Role
Develops and executes internal communications across intranet, email, social media, podcasts, presentations, and events. Writes, edits, and produces engaging content; supports change management, stakeholder alignment, special projects, and organizational events. Evaluates communication effectiveness, monitors industry trends, and recommends communication opportunities. Also performs photography and videography while using project management skills to meet deadlines.
Summary Generated by Built In

General Summary

Supports the development and execution of strategic communications initiatives that reinforce our brand and system narrative, engage a wide variety of internal audiences and support WellSpan's priorities. Crafts clear, compelling communications across multiple channels and has an ability to support high-impact projects with both strategic understanding and strong tactical execution. Contributes to an integrated, collaborative, data-driven Internal Communications Team that is known for high reliability and excellence in execution. Must be exceptional interviewers and writers, enjoy executing events, and being part of a highly collaborative, innovative, and data-driven Marketing and Communications function.

Responsibilities

Duties and Responsibilities
Essential Functions:

  • Plans, writes, edits and produces content for internal audiences for various communications mediums, such as the intranet, emails and social media.
  • Aids in the creative execution of internal communication activities to enhance team member engagement, including internal social content, articles, blog posts, podcasts, presentations, events, etc.
  • Supports change management plans to assess business readiness, align stakeholders and inspire action.
  • Coordinates the execution plan for special projects, special events and meetings to meet system goals and objectives.
  • Participates in assessing the quality and effectiveness of communication efforts and contributes ideas for future activities.
  • Continuously scans the internal and external environment/industry trends, understands the organization’s major strategic and operating priorities and helps to identify and recommend relevant communications opportunities to support organizational change and engage team members.
  • Responsible for photography and videography of system functions and other related activities.
  • Utilizes strong project management skills to achieve objectives and meet deadlines.

Common Expectations:

  • Maintains established policies and procedures, objectives, quality assessment and safety standards.
  • Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
  • Assists in proofreading, writing and idea development for internal communications projects.

Travel Requirements:

  • Estimated Amount: 15% - Periodic travel required primarily for meetings, trainings, and periodic visits to clients, project sites, or system locations.
Qualifications

Qualifications
Minimum Education:

  • Bachelors Degree In Communications, Journalism or related field. Required

Work Experience:

  • 5 years Experience in communications or related field. Required
  • Communications experience in a large, complex healthcare organization. Preferred

Knowledge, Skills, and Abilities:

  • Excellent written/oral communications, interpersonal and organizational skills.
  • Strong computer skills and willingness to embrace new technology and artificial intelligence.
  • Strong journalistic writing, copyediting and project management skills.
  • Familiarity with internal communications platforms and tools (e.g., Yammer, intranet systems).
  • Strong project management and organization abilities.

Benefits Offered:

  • Comprehensive health benefits
  • Retirement savings plan
  • Paid time off (PTO)
  • Education assistance
  • Financial education and support, including DailyPay
  • Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)

Skills Required

  • Bachelor’s degree in communications, journalism, or a related field
  • Five years of experience in communications or a related field
  • Excellent written and oral communication skills
  • Strong interpersonal and organizational skills
  • Strong computer skills and willingness to embrace new technology and artificial intelligence
  • Strong journalistic writing, copyediting, and project management skills
  • Familiarity with internal communications platforms and tools, such as Yammer and intranet systems
  • Communications experience in a large, complex healthcare organization
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The Company
HQ: Ephrata, PA
724 Employees

What We Do

WellSpan Ephrata Community Hospital is a full-service, non-profit general medical and surgical hospital located in Ephrata, Pennsylvania. As part of the WellSpan Health system, it provides a wide range of medical services, including emergency care, surgery, maternity, and specialized care centers. The hospital serves residents of northern Lancaster County and surrounding areas, focusing on delivering quality, community-centered healthcare.

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