Internal Communications Manager

Posted 5 Days Ago
Be an Early Applicant
Lower Place, London, England, GBR
In-Office
Mid level
Fintech • HR Tech • Insurance • Consulting
The Role
Partner with UK leadership to craft and deliver internal communications across intranet, newsletters, emails and events. Drive a self-service local communications model, plan UK-wide live sessions and webinars, coordinate stakeholders, analyse engagement metrics, and continuously improve internal communications to support business priorities and culture.
Summary Generated by Built In
Company:Marsh

Description:

Are you a strategic thinker with a passion for connecting people and driving impactful communications? We are looking for a new member of the internal communications team to act as a trusted partner to our leadership teams and support the broader Marsh business across the UK. This role is pivotal in shaping and delivering communications that align with our business priorities and growth plans, while championing initiatives that highlight the value of the newly expanded Marsh to colleagues and clients alike.

Based in London, this hybrid role requires you to be in the office at least three days a week, working closely with diverse teams to ensure our messages engage, resonate and inspire.

What can you expect:

  • Serve as a strategic partner for leadership, crafting UK-wide messaging that supports business priorities and growth ambitions.
  • Drive forward the self-service model for local communications, empowering teams to share relevant messages efficiently.
  • Drive forward the self-service model for local communications, empowering teams to share relevant messages efficiently.
  • Collaborate across Marsh Risk and Mercer to deliver clear, consistent, and engaging communications that keep colleagues informed and connected.
  • Support the design and delivery of internal events such as live sessions, webinars, and engagement activities that foster a vibrant workplace culture.
  • Using insights to help support the continuous improvement of our internal communications approach in the UK.

We will count on you to:

  • Act as a communications advisor, partnering with leadership to align messaging with strategic objectives.
  • Input into the internal communications editorial calendar, ensuring timely delivery aligned with business needs.
  • Coordinate with content owners and stakeholders to develop and schedule compelling content across intranet, newsletters, emails, and digital platforms.
  • Lead the planning and execution of UK-wide live events and partner sessions, ensuring high engagement and smooth delivery.
  • Analyse communication metrics and feedback to recommend enhancements and maximise impact.

What you need to have:

  • Demonstrable experience in internal communications, ideally within a complex, matrixed organisation.
  • Proven ability to act as a strategic partner to senior leaders, influencing and shaping business-critical messaging.
  • Exceptional written and verbal communication skills with meticulous attention to detail.
  • Strong organisational and project management capabilities, adept at juggling multiple priorities and deadlines.
  • Experience managing large-scale internal events and live sessions.
  • Collaborative approach with the ability to engage stakeholders at all levels.
  • Creative mindset with the agility to tailor messaging for diverse audiences and channels.
  • Comfortable working in a fast-paced, evolving environment with a proactive and solutions-focused attitude.
  • Self-motivated with a strong sense of ownership and a team player mentality.

What makes you stand out?

  • A degree in Communications, Marketing, Journalism, Public Relations, or a related discipline is preferred but not essential.

Why join our team:

  • We invest in your growth through professional development, challenging work, and supportive leadership.
  • Our inclusive culture encourages innovation and collaboration, enabling you to make a meaningful impact on colleagues, clients, and communities.
  • Being part of a wider global team, you’ll benefit from diverse career opportunities and a comprehensive range of rewards and wellbeing initiatives.

Join our team and be at the heart of shaping how we connect, engage, and grow together across the UK!

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Skills Required

  • Demonstrable experience in internal communications within a complex, matrixed organisation
  • Proven ability to act as a strategic partner to senior leaders and influence business-critical messaging
  • Exceptional written and verbal communication skills with meticulous attention to detail
  • Strong organisational and project management capabilities, able to manage multiple priorities and deadlines
  • Experience managing large-scale internal events and live sessions
  • Collaborative approach with ability to engage stakeholders at all levels
  • Creative mindset with ability to tailor messaging for diverse audiences and channels
  • Comfortable working in a fast-paced, evolving environment with a proactive, solutions-focused attitude
  • Self-motivated with strong sense of ownership and team player mentality
  • Degree in Communications, Marketing, Journalism, Public Relations, or related discipline
  • Based in London; hybrid working with at least three days per week in the office

Marsh McLennan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.

  • Leave & Time Off Breadth Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
  • Healthcare Strength Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
  • Retirement Support Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.

Marsh McLennan Insights

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The Company
HQ: New York, NY
78,000 Employees
Year Founded: 1871

What We Do

Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.

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