Internal Communications Manager

Reposted Yesterday
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Ridgecrest Estates, CA
In-Office
89K-116K Annually
Senior level
Healthtech • Biotech
The Role
Lead internal communications strategy and execution across channels (email, SharePoint, Teams, intranet). Produce executive messages, weekly global newsletter, town-hall support, change communications, and engagement tracking. Partner with HR and leaders to align messaging, advise on tone/timing, optimize channels, and use data to refine approach and drive employee connection during transformation.
Summary Generated by Built In
The Opportunity

 

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

The Role

At QuidelOrtho, we’re advancing the power of diagnostics for a healthier future for all. Join our mission as our next Internal Communications Manager. This role shapes how information moves across the company. This role turns strategy into language people read, understand, and act on. The work sits at the intersection of leadership intent, employee experience, and business priorities, and it matters more than most teams admit. This role owns the rhythm of internal storytelling, from executive messages to the weekly global company newsletter, and brings coherence to how employees experience change, progress, and culture across regions and functions.

This position will be a hybrid position with onsite in San Diego, CA.

The Responsibilities
  • Develop and execute a comprehensive internal communications strategy aligned to business goals and cultural priorities

  • Define channel strategy, messaging frameworks, and editorial calendars across email, intranet, events, and collaboration platforms, including TEAMS

  • Anticipate communication needs tied to transformation, growth, or organizational change

  • Write, edit, and produce internal communications, including executive messages, organizational updates, presentations, videos, and intranet content

  • Manage, curate, and distribute the weekly global newsletter, including content planning, contributor coordination, editing, and performance tracking

  • Translate complex business information into clear, relevant, and human communications without over-polishing the truth

  • Partner closely with HR, senior leadership, and functional teams to align messaging with business priorities

  • Advise leaders on tone, timing, and channel selection for employee communications

  • Act as a strategic thought partner during moments that require clarity more than volume

  • Own and optimize internal communication channels, including SharePoint, Teams, email platforms, and social tools, to create employee ambassadors

  • Maintain editorial standards and consistency across platforms while allowing for voice and context

  • Evolve channel usage based on employee behavior, not habit

  • Support initiatives that strengthen employee engagement, trust, and connection

  • Contribute to the narrative of who the company is becoming, not just what it is doing

  • Balance transparency with discretion. This is not a broadcast role

  • Track engagement, readership, and effectiveness across channels

  • Use data and feedback to refine content, cadence, and approach

  • Share insights with leadership that inform future communication decisions

  • Drafting and coordinating announcements

  • Planning and supporting company-wide events such as town halls and leadership updates

  • Supporting communications for change initiatives, restructures, and business milestones

  • Performs other duties and projects assigned

The Individual

Required:

  • Bachelor’s degree in Communications, Journalism, Public Relations, or related field; Master’s degree preferred.

  • 7+ years of experience in corporate communications, PR, or a related field—preferably in healthcare, life sciences, diagnostics, or medical devices.

  • Exceptional writing, editing, and storytelling skills with strong editorial judgment

  • Strategic mindset with the ability to think beyond individual messages

  • Experience working directly with senior leaders and executive teams

  • Fluency with modern internal communication platforms and digital tools

  • Strong collaboration skills and comfort operating in ambiguity

  • Ability to say when something should not be communicated yet

  • This position is not currently eligible for visa sponsorship. 

Preferred:

  • Experience in fast-paced, high-growth or transformation environments.

  • Data-driven and digitally fluent with internal communications platforms.

The Key Working Relationships

Internal Partners:

All internal departments

The Work Environment

Typical office environment, including home office. 

The Physical Demands

The work environment characteristics are representative of an office environment. No strenuous physical activity, although occasional light lifting of files and related materials is required. 

Salary Transparency

The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $89,008.92 to $115,711.59 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.

Equal Opportunity

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at [email protected].

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Top Skills

Microsoft Teams,Sharepoint
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The Company
HQ: Raritan, NJ
4,457 Employees

What We Do

Ortho Clinical Diagnostics (Nasdaq: OCDX) is one of the world’s largest pure-play in vitro diagnostics (IVD) companies dedicated to transforming patient care.

More than 800,000 patients across the world are impacted by Ortho’s tests each day. Because Every Test is a Life, Ortho provides hospitals, hospital networks, clinical laboratories and blood banks around the world with innovative technology and tools to ensure test results are fast, accurate, and reliable. Ortho's customized solutions enhance clinical outcomes, improve efficiency, overcome lab staffing challenges and reduce costs.

From launching the first product to determine Rh+ or Rh- blood type, developing the world’s first tests for the detection of antibodies against HIV and hepatitis C, introducing patented dry-slide technology and marketing the first U.S. Food and Drug Administration-authorized high-volume antibody and antigen tests for COVID-19, Ortho has been a pioneering leader in the IVD space for over 80 years.

The company is powered by Ortho Care, an award-winning, holistic service and support program that ensures best-in-class technical, field and remote service and inventory support to laboratories in more than 130 countries and territories around the globe.

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