Internal Communications Manager

Reposted Yesterday
Chelmsford, MA, USA
In-Office
100K-140K Annually
Senior level
Healthtech • Software
The Role
The Internal Communications Manager will develop and execute strategies to enhance employee engagement through effective communication across various channels, collaborating with senior leaders.
Summary Generated by Built In
Corporate

At ZOLL, we're passionate about improving patient outcomes and helping save lives.
We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

Job Summary
Reporting to the Director of Corporate Communications, the Internal Communications Manager will be responsible for planning and executing effective internal communications strategies and programs that drive employee awareness and engagement within ZOLL's Acute Care Technology division - the largest business division at ZOLL.
Successful candidates will excel at balancing strategic thinking with tactical execution. The person in this role will collaborate closely with the President of ZOLL Acute Care Technology and other leaders in the division, as well as partners in marketing, human resources, IT, and other functions. The primary objectives of this role are to: serve as trusted counsel to executives; plan and execute effective internal communications strategies that engage more than 3,000 employees worldwide; and help to support a positive workplace culture within ZOLL Acute Care Technology.
Essential Functions

  • Business unit communications: Work with division President and his team on strategic communications planning.

  • Develop and maintain calendar of communications tactics and programs across the division.

  • Support tactical needs of executive team when communicating to employees within the division.

  • Lead the strategic direction of the Acute Care Technology division’s intranet, oversee tactical operations, and facilitate the success of the intranet project team.

  • Plan, write and edit content for a variety of internal communications channels, including intranet, email, video, and print.

  • Create new channels to reach employees with core messages.

  • Provide internal communications planning and tactical support for division-wide change efforts.

  • Bring creative ideas and new approaches to messaging to maintain employee engagement.

  • Support internal communications for employee events, including large-format leadership meetings, service anniversary recognitions, year-end celebrations, etc.

  • Monitor and assess utilization and impact of internal communications to determine effectiveness.

  • Participate in and contribute to ZOLL’s Corporate Communications team through regular planning sessions, team meetings, professional development opportunities, etc.

Required/Preferred Education and Experience

  • Bachelor's Degree required

  • Must include 5+ years direct experience with internal (i.e., employee) communications in a business setting required

Knowledge, Skills and Abilities

  • Ability to think strategically and execute tactically

  • Excellent writing, editing, proofreading and oral communication skills

  • Demonstrated experience interacting with executives and senior leaders

  • Demonstrated success developing and implementing effective communications plans that are based on business plans and organizational goals

  • Team player with well-developed relationship-building skills

  • Strong consulting skills with the ability to provide creative ideas and influence effectively

  • Experience collaborating with digital and design teams on internal communication effort

  • Exceptional attention to detail

  • Agency experience is a plus, as is experience in the medical device / health care industries

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Occasionally

  • Walking - Occasionally

  • Sitting - Constantly

  • Talking - Occasionally

  • Hearing - Occasionally

  • Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for patients and help save more lives.

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The annual salary for this position is:

$100,000.00 to $140,000.00

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

Skills Required

  • Bachelor's Degree
  • 5+ years direct experience with internal communications in a business setting

ZOLL Medical Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ZOLL Medical Corporation and has not been reviewed or approved by ZOLL Medical Corporation.

  • Healthcare Strength Medical, dental, and vision coverage includes in‑network preventive care at 100% along with behavioral health/EAP and virtual therapy options. These features are often regarded as solid to good components of the package.
  • Parental & Family Support Paid parental leave provides 12 weeks at full pay for the birthing parent and 6 weeks for the non‑birthing parent after eligibility is met. This policy is frequently highlighted as a standout element.
  • Wellbeing & Lifestyle Benefits Wellness programs offer incentives and are complemented by multiple external well‑being recognitions. These programs add perceived value to total rewards.

ZOLL Medical Corporation Insights

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The Company
HQ: Chelmsford, MA
30,000 Employees

What We Do

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries.

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