- Develop & Execute Strategy – Create and implement an internal communications strategy that effectively informs and engages employees at all levels. Manage internal communication channels and ensure consistent and timely dissemination of information
- Executive Communications – Partner with senior leaders to craft compelling messaging that resonate with employees
- Multi-Channel Communication – Utilize a mix of mediums—including written, video, audio, and live events—to communicate key company initiatives
- Field Team Engagement – Ensure that internal messaging reaches and resonates with employees in diverse work environments, including field teams and hourly employees
- Crisis Communications – Support communications leadership in navigating sensitive internal communications, including crisis response, organizational changes, and urgent updates
- Culture & Engagement – Champion company culture by developing storytelling campaigns, employee spotlights, and leadership Q&As. Build and maintain strong relationships with employees at all levels of the organization while championing Metropolis's values through internal communications
- Measurement & Optimization – Track effectiveness of internal communication efforts and refine strategies based on feedback and data
- 4-6 years of experience in a communications capacity
- Exceptional writing and storytelling skills, with the ability to distill complex topics into clear, compelling narratives
- Experience in both internal and external communications, preferably within a high-growth, technology-driven environment
- Familiarity with internal communication tools like Slack, GSuite, and enterprise intranet platforms
- Ability to pivot quickly and develop deep relationships across multiple teams within a growing organization
- Strong presence and the ability to advise senior leaders
- Proficiency in multiple communication formats—including long-form written content, short-form messaging, video scripting, and Town Hall meetings
- Experience communicating with large, distributed workforces, including frontline or field-based employees
- Ability to work effectively in fast-paced, high-stakes situations, with experience in crisis communications as a plus
- Deep understanding of corporate communications best practices, employee engagement strategies, and internal brand positioning
- Experience working in organizations with global or multi-location teams
- Bonus: Hands on experience with video creation, production and editing
#LI-KT1 #LI-Hybrid
Join us in making a difference as we build our future. Metropolis is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Metropolis prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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What We Do
Metropolis Technologies, Inc. is an artificial intelligence company whose computer vision platform enables checkout-free payment experiences for the real world. Its proprietary AI-driven technology reaches more than 50 million customers while reducing costs, increasing transparency and capturing additional revenue for real estate partners. Following its take-private acquisition of SP+, Metropolis is now the largest parking network in North America with more than 4,000 locations. To learn more about Metropolis, please visit www.metropolis.io.
Why Work With Us
We’re not your typical technology company. We’re world-class software and hardware engineers, we’re neighborhood urbanists and operators, we’re caring customer support specialists, we’re nerdy data scientists and machine learning engineers, we’re designers and architects… and many things in-between and beyond.
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Metropolis Technologies Offices
OnSite Workspace
Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week.
