Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.
Check out Experian Life on social or explore our Careers Site (experian.com/careers) to understand why.
Job DescriptionThe Internal Communications & Brand Specialist will play a key role in bringing this to life. Working closely with leaders, HR and global communications teams, the role will develop compelling stories, deliver communication campaigns and help create a consistent employee and employer brand experience. It is a hands-on specialist role that combines strategic thinking with excellent execution and content creation.
Key Responsibilities Internal Communications & Employee Engagement
- Deliver communication plans that support business priorities, organisational change and employee engagement.
- Translate business strategy and complex topics into clear, engaging employee-focused narratives.
- Own and maintain the site editorial calendar
- Manage internal communication channels and produce high-quality content for newsletters and campaigns.
- Draft executive communications including emails, blogs, articles, speeches, talking points and leadership presentations.
- Develop engaging presentations, visual assets and digital content using PowerPoint, Canva and other communication tools.
- Coordinate multimedia and campaign assets with designers and external partners when required.
- Develop communication toolkits and manager cascade materials where required.
- Support town halls, leadership visits, ERG activities, CSR and wellbeing initiatives through end-to-end communications.
- Capture and share stories that celebrate people, innovation and business achievements.
- Measure communication effectiveness, gather feedback and recommend improvements.
- Build trusted relationships across HR, Talent Acquisition, Site Leadership and Global Communications.
Employer Brand & External Communications
- Support delivery of the employer brand strategy in alignment with Experian's global brand strategy.
- Create content for social media, conferences, awards, thought leadership and media opportunities.
- Ensure all communications reflect Experian's brand standards and governance.
- Acts with an enterprise mindset, balancing local priorities with the wider Experian strategy.
- Communicates with clarity, empathy and credibility.
- Demonstrates creativity while maintaining high standards of quality and brand consistency.
- Champions inclusion and helps create an engaging employee experience.
Success Measures
- High-quality, timely communication that supports business priorities.
- Strong employee engagement and leadership visibility.
- Strong alignment with Experian's GDC, regional and global communications teams as well as consistent application of Experian's global brand and communication standards.
- You will be reporting to the Managing Director
- The company requires you to WFO 2 days a week as its Hybrid mode.
- We require you to have 7+ years of experience in internal communications, corporate communications, employer branding or a related communications role.
- You should have excellent writing, editing and storytelling skills with the ability to adapt messages for different audiences.
- Experience supporting senior leaders with communication materials and presentations.
- Strong stakeholder management and collaboration skills within a matrix organisation.
- Excellent project management skills, balancing multiple priorities.
- Experience creating engaging digital and visual content using PowerPoint, Canva or similar tools.
- We consider working with designer tools as Illustrator and Photoshop an advantage.
Desirable Experience
- Experience in a global or multinational organisation.
- Experience supporting change or transformation communications.
- Knowledge of employer branding, social media and internal communication platforms.
- Experience within technology, shared services or Global Delivery Centre environments.
Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
Benefits
Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Skills Required
- 7+ years of experience in internal communications, corporate communications, employer branding, or a related communications role
- Excellent writing, editing, and storytelling skills with the ability to adapt messages for different audiences
- Experience supporting senior leaders with communication materials and presentations
- Strong stakeholder management and collaboration skills within a matrix organization
- Excellent project management skills and ability to balance multiple priorities
- Experience creating engaging digital and visual content using PowerPoint, Canva, or similar tools
- Experience with Illustrator and Photoshop
- Experience in a global or multinational organization
- Experience supporting change or transformation communications
- Knowledge of employer branding, social media, and internal communication platforms
- Experience within technology, shared services, or Global Delivery Centre environments
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
