Internal Communications Associate

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
The Internal Communications Associate will support internal communications across CarGurus, helping to ensure employees feel informed, aligned, and inspired through timely and strategic communication. This is a highly collaborative role where you'll work on a team to deliver clear, consistent, and engaging communications across the organization. You'll be responsible for sending all-company communications, managing team data and email analytics, overseeing our intranet content, assisting in company-wide event planning, and supporting the overall Internal Communications team strategy.
What you'll do

• Support the planning and execution of company-wide events and initiatives like all-company Town Halls
• Draft and edit internal communications to ensure clear, transparent, and effective messaging.
• Manage and analyze data and metrics to continuously improve communication strategies and initiatives.
• Implement content management strategies to support operations and meet changing needs of the audience
• Create engaging and compelling content across multiple channels and modalities.
• Detect, interpret, and incorporate business trends, employee needs, and overall company strategy into their work.
• Support the overall team strategy and collaborate with other teams to ensure alignment with company goals.

What you'll bring

• 0-2 years experience in internal communications, employee engagement, public relations, or a related field
• Excellent verbal and written communication skills.
• Understanding of communications best practices and willingness to learn how to apply these in a corporate setting.
• Ability to create compelling content for diverse audiences.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work collaboratively in a team environment.
• High level of accountability and a proactive approach to personal development.
• A Bachelor's degree in Communications, Marketing, or a related field
• Familiarity with content management systems, analytics, and digital communication tools

Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid