Internal Communication Specialist & Office Manager

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Boston, MA
In-Office
52K-74K Annually
Healthtech
The Role
Site: The General Hospital Corporation


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 

The Center for Academic Development and Enrichment (CADE) serves as a central resource hub promoting excellence, engagement, professional growth, mentorship, and work-life integration. CADE is composed of three main pillars: the Office for Research Careers, the Office for Clinical Careers, and the Office for Academic Engagement and Enrichment. Each pillar encompasses several specialized divisions dedicated to faculty, trainees, and students. All initiatives are data-driven and designed to create measurable and sustainable improvements in access, opportunity, fairness, engagement, and career development.
The Internal Communication Specialist & Office Manager plays a critical role within CADE. This position reports to the Vice President of Research Strategy and Faculty Development. This individual is responsible for
supporting the operational and communication needs of CADE. The role is responsible for the day-to-day functioning of CADE offices while executing internal communication to CADE’s constituents that align with the center’s mission and vision.


 

Job Summary

Responsible for developing and executing effective communication strategies to promote the hospital's brand, disseminate information to internal stakeholders, and maintain a positive public image by collaborating with various departments to create compelling content, coordinate media relations, and engage with internal audiences through various communication channels.
Does this position require Patient Care? No
Essential Functions
-Develop and implement comprehensive internal communication strategies aligned with the hospital's goals and objectives.
-Collaborate with the community relations team to support community engagement efforts and enhance the hospital's public image within the community.
-Identify target audiences and determine appropriate communication channels to effectively reach and engage internal stakeholders.
-Serve as a primary point of contact for media inquiries and coordinate media relations activities.
-Write press releases, media advisories, and other media-related materials to share hospital news, events, and initiatives.
-Create compelling and informative content for internal communication channels, such as the hospital website, blog, newsletters, and social media platforms.
-Manage the hospital's social media presence and engage with internal audiences through platforms like Facebook, Twitter, LinkedIn, and Instagram.
-Monitor and respond to comments, inquiries, and messages received through social media channels and other digital communication platforms.


 

Qualifications

Education
Bachelor's Degree Public Communications required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree? No
Licenses and Credentials
Experience
Communications/Public Relations Experience 1-2 years preferred
Knowledge, Skills and Abilities
- Knowledge of media relations practices, including building relationships with media outlets and writing press releases.
- Proficiency in social media platforms, digital communication tools, and content management systems.
- Strong written and verbal communication skills, with the ability to craft compelling and accurate content for various channels and audiences.
- Excellent interpersonal skills and the ability to collaborate with cross-functional teams and stakeholders at all levels.
- Strong organizational and project management skills to handle multiple tasks and deadlines.
- Attention to detail and the ability to maintain accuracy while working in a fast-paced environment.


 

Additional Job Details (if applicable)


 

Remote Type

Hybrid


 

Work Location

125 Nashua Street


 

Scheduled Weekly Hours

40


 

Employee Type

Regular


 

Work Shift

Day (United States of America)

Pay Range

$52,000.00 - $74,401.60/Annual

Grade

5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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The Company
HQ: Somerville, Massachusetts
11,075 Employees

What We Do

Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.

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