Internal Channel Systems Engineer

Reposted One Month Ago
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London, Greater London, England, GBR
In-Office
Mid level
Security • Software • Cybersecurity
The Role
Provide technical enablement and partner support for Fortinet channel accounts across the UK. Support onboarding, technical validation, demos, workshops, and events. Translate partner requirements into Fortinet solutions, assist opportunity qualification, collaborate with support and product teams, and maintain Salesforce documentation while mentoring partners on Fortinet technologies.
Summary Generated by Built In

Role: Inside Channel Systems Engineer

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. Our mission is to safeguard people, devices, and data everywhere. We are currently seeking an Inside Channel Systems Engineer to support our rapidly growing Channel organisation.

In this role, you will act as the technical backbone for our Inside Channel Account Managers (iCAMs) and the broader Channel team, providing technical enablement, partner engagement, and event support across the UK region. You will work closely with partners, distributors, and internal stakeholders to drive partner readiness and successful adoption of Fortinet solutions.

IMPORTANT: Candidates must already be based in the UK with full right to work.

As an Inside Channel Systems Engineer, you will:

  • Partner closely with iCAMs to support partners throughout the engagement lifecycle, from discovery to technical validation.
  • Support high-volume partner engagement, including onboarding, enablement, and technical guidance for key Channel accounts.
  • Deliver technical enablement sessions, product updates, and workshops to strengthen partner capability and confidence.
  • Provide technical support during Channel events, webinars, roadshows, and partner programmes.
  • Assist partners in qualifying opportunities from a technical standpoint and aligning them with Fortinet solutions.
  • Participate in partner calls to explain features, integrations, and solution benefits clearly and effectively.
  • Deliver product demonstrations, whiteboarding sessions, and light proof-of-concept support to help partners progress opportunities.
  • Translate partner and customer requirements into appropriate Fortinet solution recommendations.
  • Maintain working knowledge across Fortinet’s portfolio, industry trends, and emerging security technologies such as cloud security, SASE, SD-WAN, and SOC solutions.
  • Collaborate with technical support, engineering, and product teams to resolve issues and ensure successful partner outcomes.
  • Support documentation and updates in Salesforce.
  • Contribute to knowledge-sharing by mentoring partners and colleagues on Fortinet technologies.

We Are Looking For

  • Experience in pre-sales engineering, technical consulting, or a customer or partner-facing technical role.
  • Understanding of networking and cybersecurity fundamentals, including Routing, Switching, VPN, LAN/WAN, and Network Security.
  • Familiarity with modern security architectures such as SASE, SD-WAN, Zero Trust, SOC tools, and cloud security.
  • Working knowledge of DNS, HTTP, TCP/IP, and common security protocols.
  • Experience with Azure, AWS, or Google Cloud is desirable.
  • Understanding of virtualization technologies such as VMware, Hyper-V, or KVM is a plus.
  • Strong communication and presentation skills, with the ability to engage both technical and non-technical audiences.
  • A collaborative mindset and the ability to build trusted relationships with partners, distributors, and internal teams.
  • A desire to contribute to a high-performing, inclusive, and diverse team environment.
  • Industry certifications (for example NSE, CISSP, CCNP) are advantageous.

Education: Bachelor’s degree or equivalent experience.

Why Join Us At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our global customer base.

We will only notify shortlisted candidates.

Fortinet will not entertain any unsolicited resumes; please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any agency submit resumes to Fortinet, these resumes, if considered, will be assumed to have been provided free of any related fees or charges.

Skills Required

  • Based in the UK with full right to work
  • Experience in pre-sales engineering, technical consulting, or partner-facing technical role
  • Understanding of networking and cybersecurity fundamentals (Routing, Switching, VPN, LAN/WAN, Network Security)
  • Familiarity with modern security architectures (SASE, SD-WAN, Zero Trust, SOC tools, cloud security)
  • Working knowledge of DNS, HTTP, TCP/IP, and common security protocols
  • Bachelor's degree or equivalent experience
  • Strong communication and presentation skills; ability to engage technical and non-technical audiences
  • Collaborative mindset and ability to build relationships with partners, distributors, and internal teams
  • Experience with Azure, AWS, or Google Cloud
  • Understanding of virtualization technologies (VMware, Hyper-V, KVM)
  • Industry certifications (NSE, CISSP, CCNP)
  • Ability to document and update information in Salesforce

Fortinet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortinet and has not been reviewed or approved by Fortinet.

  • Healthcare Strength — Healthcare offerings appear comprehensive, including medical, dental, vision, counseling, wellness programs, and HSA/FSA options. Some materials also highlight affordability and multiple plan choices.
  • Leave & Time Off Breadth — Time off is described as strong, with PTO and reports of flexible or even unlimited PTO depending on team or manager. These options contribute to a perception of good flexibility.
  • Parental & Family Support — Support includes maternity and paternity leave alongside childcare/parenting resources and adoption/surrogacy assistance. This indicates robust family-oriented benefits.

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The Company
HQ: Sunnyvale, CA
10,357 Employees
Year Founded: 2000

What We Do

Fortinet develops and sells cybersecurity solutions.

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