Wouldn't it be great to build your career at a growing company, recognized 5 years in a row from 2019 - 2024 as the winner of Best Places to Work in Collections? At Credit Control, we know without a doubt that our driven, dedicated Team Members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
Key Responsibilities
Assist with Internal Audits:
· Support audit engagements across various departments, with a focus on risk reporting, compliance, and operational processes.
· Actively participate in weekly/monthly client calls for assigned clients.
· Participate in Internal Change Management meetings for assigned clients.
· Assist in evaluating the theeƯectiveness. of internal controls and identifying any weaknesses or opportunities for improvement.
· Review and test transactions and documentation to ensure compliance with internal policies, regulatory and client requirements.
Documenting Audit Findings:
· Assist in preparing clear and concise audit reports that detail findings, recommendations, and opportunities for improvement.
· Communicate audit results to Senior Internal Audit Manager and assist with the development of action plans to address identified issues.
Compliance and Regulatory Support:
· Help ensure the organization is compliant with applicable regulations, including those under the Fair Debt Collection Practices Act (FDCPA), Regulation F, Gramm-Leach-Bliley Act (GLBA), Regulation P, Regulation E, and other relevant industry regulations and standards.
· Ensure adherence with client contractual requirements.
· Review processes and procedures related to debt collection practices and recommend adjustments to improve compliance.
Data Analysis and Reporting:
· Collect, analyze, and interpret operational data to assess risks and identify areas of improvement.
· Tracking audit issues, helpdesk tickets, and ensuring that corrective actions are implemented in a timely manner.
· All observations are to be summarized on a monthly basis and submitted to the Senior Internal Audit Manager for review.
Process Improvement:
· Participate in the evaluation of internal controls and business processes to help identify ineƯiciencies and opportunities to strengthen operational eƯectiveness.
· Support the implementation of process changes and enhancements to mitigate risks and ensure best practices
. General Administrative Support:
· Maintain audit working papers, including documentation of testing procedures and results.
· Assist with the preparation of audit schedules and help coordinate audit timelines and activities. Collaboration:
· Work closely with the internal audit team, department managers, and other stakeholders to understand business operations and contribute to ongoing audit and compliance initiatives.
Qualifications Education:
· High School diploma or equivalent. Relevant coursework in auditing, internal controls, or risk management is a plus but not required. Skills & Experience:
· Strong analytical and problem-solving skills with keen attention to detail. · Familiarity with auditing practices and internal control concepts.
· Basic computer knowledge computer
· Proficiency with Microsoft OƯice Suite (Excel, Word, PowerPoint). Experience with audit software or data analytics tools is a plus.
· Ability to work independently and as part of a team.
· Excellent written and verbal communication skills.
Benefits
• Flexible Schedule
• Medical/Dental/Vision
• Life Insurance
• Paid Time Off
• Paid Vacation Time
• Paid Holidays
• Paid Bereavement
• 401k with Company Match
• Annual Retention Bonus
• Professional Development Grant Program
• Employee Assistance Program
• Ongoing Contests & Prizes
• Annual Company Events
• Company Referral Program
• ADP Lifemart Employee Discounts
Schedule:
• Full-time, on-site
• Monday-Friday, 8-hour day shifts
• Day shift
• No weekends
Location: Earth City, MO
Compensation:
Pay Rate: $19 - $21
Hourly Non-Exempt
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What We Do
Credit Control, LLC is a nationally licensed provider of customized, performance-driven receivables management services that was founded in 1989. We offer recovery solutions covering all aspects of our clients' customer care and account delinquency life cycles.
The company is headquartered in St. Louis, Missouri and has over 600 employees nationwide, including offices in Tampa, FL, Las Vegas, NV, and Earth City, MO.
Credit Control maintains ISO-27001 certification, fully audited SOC1 & SOC 2 / SSAE-18 reports, Level 2 PCI-DSS compliance, and secured systems at every layer including user, transport, access, network, and applications.
Our senior leadership, management and staff are experts in all phases of revenue cycle management and the account delinquency life cycle.
We promote a fully compliant and customer-centric culture, while producing superior results and solutions for our clients. Credit Control is founded on its core values of strong customer service, state of the art technology, and exceptional recovery results in an employee friendly environment.
Back-to-Back Winner for the Best Places to Work in Collections by InsideARM (2021 & 2020).
Credit Control is an equal opportunity employer.







