We are recruiting for an Internal Audit Manager to lead the delivery of a robust internal audit programme that ensures food safety, hygiene and brand standards are consistently upheld across Harrods.
About the Role
As the Internal Audit Manager, you will oversee and deliver an independent audit programme spanning restaurants, production kitchens, food halls and supporting food safety functions. You will act as a key custodian of audit performance, ensuring all non‑conformances are addressed within agreed timescales while providing clear insight, challenge and assurance to senior leadership. Your work will strengthen compliance, support continuous improvement and uphold the highest standards across the estate.
Key responsibilities include:
- Designing and leading the internal audit programme and strategy for Harrods.
- Conducting planned and unannounced audits, delivering clear reports and action plans.
- Identifying trends, systemic issues and opportunities to strengthen compliance.
- Collaborating with Operations, Food Safety and technologists to resolve non‑conformances.
- Presenting audit outcomes, insights and risks to senior leadership and governance forums.
Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
In this role, you will bring strong food safety expertise, a methodical and analytical approach, and the ability to independently challenge, influence and guide stakeholders at every level. You will be comfortable managing a diverse and dynamic audit schedule, ensuring data integrity, and leading your team with clarity and purpose. Your ability to balance detail with strategic insight will enable you to strengthen governance, reduce risk and enhance overall operational performance.
You will bring:
- Experience conducting food safety audits within hospitality, retail or food manufacturing.
- Strong working knowledge of HACCP and non‑conformance management.
- A relevant qualification such as Food Safety Level 3, with lead auditor or BRCGS auditor training desirable.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information:
Time Type:
PermanentDepartment:
Food and Signature (Nic Sharman)Top Skills
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
