As a Technical Support, you will assist users with technical issues, troubleshoot hardware and software problems, and help maintain smooth IT operations. This internship is an excellent opportunity to gain hands-on experience in technical support, customer service, and IT systems.
➤ Provide first-level technical support to employees or customers
➤ Troubleshoot hardware, software, and network-related issues.
➤ Assist with installation, configuration, and maintenance of systems.
➤ Respond to support tickets, emails, and calls on time.
➤ Document technical issues and resolutions accurately.
➤ Support system upgrades, testing, and maintenance activities.
➤ Collaborate with the IT team to improve support processes.
➤ Help maintain IT inventory and equipment tracking.
Requirements:
➤ Basic understanding of computer hardware, software, and networking
➤ Familiarity with Windows, Microsoft Office, and common troubleshooting tools
➤ Strong communication and problem-solving skills.
➤ Ability to learn quickly and work in a team environment.
➤ Positive attitude and customer-focused mindset
Requirements
Preferred Skills:
➤ Knowledge of ticketing systems or helpdesk tools
➤ Basic understanding of networking concepts (IP, DNS, Wi-Fi).
➤ Familiarity with remote support tools
➤ Any IT certifications are a plus What You Will Gain
➤ Real-world IT support experience
➤ Mentorship from experienced professionals.
➤ Exposure to enterprise systems and tools
➤ Opportunity to develop communication and troubleshooting skills
Benefits
We offer
* Great work environment and friendly team culture
* Competitive Pay
* Cab Facilities.
* Medical Insurance
Skills Required
- Basic understanding of computer hardware, software, and networking
- Familiarity with Windows, Microsoft Office, and common troubleshooting tools
- Strong communication and problem-solving skills
- Ability to learn quickly and work in a team environment
- Positive attitude and customer-focused mindset
What We Do
Foodhub is a leading provider of EPOS software and online ordering solutions for takeaways and restaurants, operating as an online platform for ordering food products and a food delivery service.
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