To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part -Time, flexible internship based on school schedule.
***A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.
Responsibilities• Assist with internal communications for enterprise or department events and campaigns designed to inform and/or drive action
• Create, write, and produce timely internal communications (eg, Management Fact Sheets, eGrams, flyers, brochures, pamphlets, blog posts) to inform management and employees while ensuring consistent messaging and organizational vision
• Collaborate with Human Resources, Marketing, Public Relations, Corporate Communications, and other business area colleagues to ensure internal communications are consistent with current policies and procedures
• Provide editorial content for Navy Federal’s intranet site and Navy Federal Online
• Maintain a uniform editorial style to support the Navy Federal brand and guiding principles
• Serve as business unit client consultant and liaison for internal communication projects
• Assist with the creation of cohesive communication strategies for important company-wide and department initiatives to produce effective, timely deliverables
• Consult and collaborate with clients, leaders, and stakeholders across the organization to build relationships and provide guidance to effectively plan, compose, and manage the preparation, design, production, and distribution of a wide variety of employee communications
• Stay abreast of all applicable policies, procedures, rules, regulations, Navy Federal values, etc to ensure compliance in all communications
• Proofread and edit content for standardization to ensure clarity and accuracy
• Apply conceptual and practical expertise of the practices, processes, and systems related to the activities of the section
• Collaborate with business partners and apply procedures and precedent to resolve normal to moderately complex problems
• Conduct research, compile information, and present recommendations that have limited to moderate impact
• Serve as a resource to others in the department
• Seeking a Bachelor's Degree in Education, business, communication, behavioral sciences, training development or related field
• Working knowledge of communication, publication, and multimedia production processes
• Ability to multitask and prioritize work in a fast-paced environment
• Ability to manage small to medium scale projects, work independently, and contribute to the goals of a team
• Knowledge of graphics, database, word processing, presentation, and spreadsheet software
• Demonstrated administration, organization, research, time management and problem-solving skills
• Excellent skill communicating with all levels within an organization
• Excellent interpersonal and communication skills, both oral and in writing
Desired:
• Knowledge of Navy Federal’s functions, philosophy, operations, and organizational objectives
• Experience in project management to include managing timelines/deadlines/resources, ensuring successful project implementation
• Copywriting, editing, and proofreading skills
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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- Military Times 2025 Best for Vets Employers
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- Military.com Top Military Spouse Employers 2025
- 2025 Handshake Early Talent Award
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Top Skills
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
