Intern, Technical Writer and How-to Video Production
POSITION PROFILE
The Intern will gain hands-on work experience by participating in work projects in the focus areas of Digital Services Center. They will assist in the completion of projects while learning in a professional environment.
The intern will create a centralized, well-structured knowledge repository and library of instructional videos to improve user adoption and operational efficiency for IBP services. This initiative will leverage Aha! Knowledge Advanced for knowledgebase curation and modern video production tools for creating engaging, easy-to-follow tutorials.
JOB DUTIES AND RESPONSIBILITIES
- Supports the specific functional area on special projects.
- Works closely with assigned manager to learn and understand the diverse issues of the assigned function.
- Researches, provides analysis, and offers solutions relating to a variety of functional projects.
- Assists with daily activities of assigned function.
- May perform a variety of tasks at the direction of the management team.
- Performs other duties as assigned.
QUALIFICATIONS (Education, Experience, and Certifications)
- Student must be currently enrolled in an accredited college or university or recently graduated within one calendar year of the program deadline.
- Students required to be enrolled or have received a degree in Technical Communications, Technical Writing, English, Communications, or a related major and possess some former work or internship experience.
- Students must have a cumulative GPA of 3.0 or higher.
- Students are to successfully complete all required screenings prior to hire.
KNOWLEDGE, SKILLS AND ABILITIES
- Good presentation skills and ability to perform technical writing.
- Strong computer skills: Excel, Word, Power Point, etc.
- Detail oriented and organized.
- Excellent interpersonal and written communication skills.
- Highly motivated with the ability to multi-task.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
- Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
- Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction: prepare, provide and convey diversified information.
- Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.).
- Moderate dexterity: regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
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What We Do
Ricoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small. Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.
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