Intern- System Field Analyst

Posted 20 Days Ago
Be an Early Applicant
Plainview, TX
In-Office
Internship
Artificial Intelligence • Machine Learning • Robotics • Automation
Reinvent the Warehouse & Reimagine the Supply Chain®
The Role
The Intern-System Field Analyst will analyze system performance, identify defects, collaborate on solutions, and assist in managing documentation and reports within the operations team.
Summary Generated by Built In

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

We want to learn from you! Our teams at Symbotic value the early career talent that helps us solve critical issues in creative and innovative ways. That is why we offer internship and co-op programs where students have the opportunity to work alongside industry professionals on some of our most pivotal projects. We invite students from institutions across the country to apply online or engage with our teams on campus at career fairs and other events. Symbotic offers an extensive calendar of events including lunch and learns, social outings, and volunteer opportunities for our interns and co-ops to engage in.     

The summer intern session is a 12-week, full-time (40 hours Monday-Friday) program while the co-op cohorts typically run 16-weeks in the Spring and Fall. In both programs, students are paid a competitive hourly rate. Continue reading to learn more about this exciting opportunity!     

What we need 

Symbotic is seeking an Intern-System Field Analyst to help play a critical role in driving optimal site performance from "go-live" through to the final customer acceptance stageSystem Field Analyst Intern will be responsible for assisting with conducting in-depth system performance analysis, tackling complex operational challenges, and defining and refining processes and procedures. You will work alongside Senior Field Analysts collaborate and other cross-functional teams to diagnose defects, assess root causes, and develop innovative solutions that optimize system functionality and ensure seamless integration with customer expectations. 

System Field Analysts are a part of the Operations organization that leads preparation and readiness efforts, tasks, and testing to ensure the successful implementation of the Symbotic system at our new customer sites. The Customer Site Deployment organization partners cross functionally and directly with our customers to drive and execute onsite structural and systems deployments, in preparation for final acceptance of the Symbotic system.      

What you’ll do    

  • Support analysis of system performance to help improve system efficiency. 

  • Assist in identifying and documenting system defects and suggesting improvements. 

  • Collaborate with technical and development teams to help develop solutions for system issues. 

  • Help manage tickets and documentation using tools like Jira and Confluence and communicate updates with stakeholders. 

  • Interpret data, assist with basic analysis, and help generate reports on system performance. 

What you’ll need    

  • Pursuing a bachelor’s degree in electrical engineering, computer engineering, data analytics or related field 

  • Strong analytical skills, especially in handling and interpreting large data sets with accuracy and attention to detail.  

  • Familiarity with Microsoft Excel, SQL, and familiarity with Python is a plus. 

  • Strong team player, able to collaborate professionally with engineering and technical teams in a dynamic, rapidly changing environment. 

Our environment   

  • Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. 

  • The employee is frequently required to walk and reach with hands and arms.     

  • The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. To stand; climb or balance and stoop, kneel, crouch, or crawl.     

  • The employee must regularly lift and/or move up to 50 pounds.     

  • Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols, and fall protection safety protocols.    

  • There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.   

  • You will regularly be near railings that are high off the ground.    

  • Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. 

  #LI-Onsite

#LI-KK1

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

 

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. 

The base range for this position in the posted location is $29.00 - $37.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Top Skills

Excel
Python
SQL
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The Company
HQ: Wilmington, MA
2,100 Employees
Year Founded: 2007

What We Do

The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved.

Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility.

At the core of our platform is intelligent software that orchestrates fleets of autonomous robots within a high-density structure. This reinvention of warehouse automation enables faster throughput, maximized storage capacity, and precise order accuracy—creating measurable value across the supply chain.

We leverage innovations drawn from fields such as self-driving vehicles, computer vision, data analytics, machine learning, and structural design. to tackle the hardest problems in warehouse logistics. With our solutions, customers can streamline operations, reduce costs, and respond quickly to changing consumer demands.

Why Work With Us

Our robots are responsible for getting food and merchandise to thousands of store shelves across North America. We have both the excitement and ambition of a startup and the benefits of a proven company. We do important work for some of the biggest companies in the world; together we are changing entire industries.

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