Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What We Need
Join us as an Intern- System Field Analyst (BOT) on our Customer Experience team where you'll apply your analytical skills to boost bot system performance and help solve complex issues. This hands-on role involves analyzing system performance, troubleshooting, defining processes, and working with various teams to identify and resolve issues.
You will be a part of the Operations organization that leads preparation and readiness efforts, tasks, and testing to ensure the successful implementation of the Symbotic system at our new customer sites. The Customer Site Deployment organization partners cross functionally and directly with our customers to drive and execute onsite structural and systems deployments, in preparation for final acceptance of the Symbotic system.
What you’ll do
Analyze bot system performance to support improvements in system speed and efficiency.
Collaborate with the team to identify, document, and track bot system issues for timely improvement actions.
Communicate and work closely with technical and development teams to create solutions for bot system challenges.
Interpret data, analyze results using statistical techniques and provide ongoing reports.
Driving and maintaining a professional teamwork environment and being an excellent team. player while working with various members of the engineering and on-site teams.
Contribute to projects focused on SKU profiling, bot failure analysis, and overall system performance.
What you’ll need
Pursuing a bachelor's degree in data analytics, computer science, software engineering, or a related field.
Strong skills in collecting, organizing, analyzing, and interpreting large data sets with a focus on detail and accuracy.
Familiarity with Microsoft Excel, SQL, and Python.
Enthusiastic about working hands-on with our team onsite in a collaborative environment.
Self-motivated and eager to take on more responsibility in a fast-paced, dynamic role.
Willing to dive deep into understanding the various aspects of a complex technical system.
Excellent team player who can work effectively with members of diverse teams.
Our Environment
The employee is frequently required to walk and reach with hands and arms.
The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 50 pounds.
Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.
Approximately 75% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
There will be steep stairs to climb into the structure You may be required to routinely walk up and down stairs to navigate the automation structure.
You will regularly be near railings that are high off the ground.
Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
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What We Do
The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved.
Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility.
At the core of our platform is intelligent software that orchestrates fleets of autonomous robots within a high-density structure. This reinvention of warehouse automation enables faster throughput, maximized storage capacity, and precise order accuracy—creating measurable value across the supply chain.
We leverage innovations drawn from fields such as self-driving vehicles, computer vision, data analytics, machine learning, and structural design. to tackle the hardest problems in warehouse logistics. With our solutions, customers can streamline operations, reduce costs, and respond quickly to changing consumer demands.
Why Work With Us
Our robots are responsible for getting food and merchandise to thousands of store shelves across North America. We have both the excitement and ambition of a startup and the benefits of a proven company. We do important work for some of the biggest companies in the world; together we are changing entire industries.
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