Deliver a high level of professionalism and customer focus in all interactions, helping create value for both customers and the company.
Support Sales Executives with day-to-day sales activities, including following up on existing and potential business opportunities.
Support with Preparing and sending rate quotations to customers under supervision.
Monitor quotations, tenders, and customer performance, and assist with follow-ups as needed.
Provide clear and accurate handover information to the Customer Service team.
Coordinate with Sales Support in the preparation and submission of bids/tenders using relevant systems and tools.
Assist Customer Service with resolving customer-related issues when required.
Validate and input new customer data into internal systems (e.g., Salesforce and FIS).
Update CRM systems with customer interactions, rate offers, follow-ups, and KPI-related information.
Support relationship-building activities and help identify opportunities to grow the customer portfolio alongside the Sales Executive.
- Good command of written and spoken English.
- Working knowledge of MS Office.
- Able to work well with others and follow guidelines.
- Positive attitude.
- FIS knowledge.
- Receptive, able to grasp new ideas and motivate one’s self for personal development.
Skills Required
- Good command of written and spoken English.
- Working knowledge of MS Office.
- Able to work well with others and follow guidelines.
- Positive attitude.
- FIS knowledge.
- Receptive, able to grasp new ideas and motivate one's self for personal development.
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
